Complaint Review: Royal Transportation Moving & Storage
Royal Transportation Moving & Storage Trans United Transportation Company damaged items and did not compile with Service Binding Quote Tarzana California
Not only was there damage to my furniture upon delivery; on pick up my binding estimate was not honored, and the company charged me an additional $421
I called over 7 times & sent an email to reach the supervisor and as of yet, still have NOT heard back from him. I was told his name is Mike. When I called 2 separate times & spoke to a different rep, he laughed in my face & hung up on me. Lisa called back & said "we are not making any money off of you, the binding estimate does not matter, and nothing is 100% guaranteed. When the movers came to deliver, my plastic bins were upside down, the leather coach has marks, indents, and a loose leg. The chair stills have cracks in the wood & it is also broken off. I called the company today & sent an email to file a claim and have yet to receive any information.
This report was posted on Ripoff Report on 02/05/2014 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/royal-transportation-moving-storage/tarzana-california-91356/royal-transportation-moving-amp-storage-trans-united-transportation-company-damaged-item-1121225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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