• Report: #212961
Complaint Review:

RPM Collections - MCI Worldcom

  • Submitted: Wed, September 27, 2006
  • Updated: Wed, October 24, 2012

  • Reported By:Ridgeville Indiana
RPM Collections - MCI Worldcom
P.O. Box 768 Bothell, Washington U.S.A.

RPM Collections -MCI Worldcom hostile and very aggressive collection agency, trying to collect on a debt that isnt mine ripoff Bothell Washington

*Consumer Comment: Long time, different story?

*Consumer Comment: get informed

*Consumer Comment: RE:

*Consumer Comment: RPM LLC

*Consumer Suggestion: MCI/Worldcom

*Consumer Suggestion: Cathy, STAY OFF THE PHONE!! This is rule number 1!

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RPM Collections continues to call me about a debt that is not mine. When they first started calling they claimed I had a debt from MCI. I asked them to send me a hard copy including the phone number in which this debt was created.

Two months later I still haven't received this copy so I called MCI. They claim that I have never had an account with MCI and that service for MCI isn't even available in my area.

When RPM called again I informed the RPM representative (her name was Darcy)that I had contacted MCI and that MCI had no acount existing in my name. She than stated that the account wasn't with MCI it was with Worldcom.
In turn, I again asked for a hard copy. She claimed that a hard copy was sent back in February and again in March and lead me to believe that another copy wasn't going to be sent.

When I asked to talk to her manager she repeated herself( very rudely I might add) by giving me the information concerning the account again. She also asked why I wanted to speak to her manager. My reponse was that she just wasn't listening to me. Everytime I would try to speak she would rudely speak over me with the account information.

At this point, I informed her that if she didn't put the manager on the phone then I was going to hang up on her. Needless to say I hung up on her.

Ridgeville, Indiana

This report was posted on Ripoff Report on 09/27/2006 06:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rpm-collections-mci-worldcom/bothell-washington-98041/rpm-collections-mci-worldcom-hostile-and-very-aggressive-collection-agency-trying-to-col-212961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Long time, different story?

AUTHOR: Kori1701 - (USA)

 I have just been in contact with the company in question; and I notice that the last complaint against it, those with serious allegations of abuse and mistreatment by staff has been over a decade. I have recently been subjected to a literary battery of calls from this company; every day for almost 10 consecutive days, between the hours of 8:00 and 9:00 AM without fail. Normally, I sleep through this time with my ringer of, but I happened to call back today (12-22-2015) to find out just who wanted how much money from me and why, but under my OWN terms, since the caller ID still registers under the alarming (and misleading) name of MCI Collections, since only collection agencies make such calls under such a barrage. A return call to the incoming number (206-777-1953) got me nothing but a busy signal for 10 minutes, it was easy to determine that their outgoing number was computerized and not in use for incoming calls. Upon further investigation, the company, as listed on the Internet, is a "long distance phone company" that works with both residential and commercial interests for calling plans. (This is NOT the MCI Collections I am familiar with; which has, in the past, been a previous debtor of my own and just as ugly and depraved as the earlier complaints suggest) I'd found their working number on the Internet (800-444-3333) only to find that they now sell long distance and international phone plans (at obscenely high rates, mind you) and that their daily early morning blitzkriegs are merely a the work of a computer that asks for your "account number" and gets mystified if you don't have one. However, the people who DO answer, in what may or may not be Philipino or other Pacific Island accents, are actually quite polite, providing that YOU treat them with the same human respect that you would to any of YOUR neighbors and avoid any "ugly American" stereotypical rudeness (which I myself have witnessed first hand from my own travels abroad) The only thing I cannot answer is if this MCI is, or ever WAS connected to the infamous collection agency of note, but I can assure those who read this, that the only "aggressive" thing about these calls is the computer that makes them.

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#2 Consumer Comment

get informed

AUTHOR: truthteller101 - (United States of America)

Fdcpa is the law that protects yor rights as a debter the fact thst your being called by a bill collecter over a bill thats not your should make you ask questions like what ss you have on the account and adress old debts my not carry all the info from agency to agency and the fact that they stoped calling could be it wasnt worth to waste time calling you n if mci sold the debt the will NOT have your account in there office

You should call said company and definetly ask question bout said account because if they have your ss and there a fraudulant company why call you and let you know they have it....

You can request hard copys all day your sent to collections for not paying bills that were mailed to you what ask your self what sence does it make to keep sending you bills they send a dunny notice as required by the fdcpa and maby settlement offers....

And as far as pass statueof limitations all i sayto that its a test of your charcter whos really an honest person or who pretends to be......
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#3 Consumer Comment


AUTHOR: John - (U.S.A.)

How to stop collection agency harassment for a debt that is not yours:  First, you're going to have to get the name, address and fax# of the collection agency that is calling you. Once you get this  Send/fax the collection agency a letter via Certified Mail + Return Receipt (do NOT use regular mail) stating:Per the Fair Debt Collection Practices Act, cease all communications with me and stop all phone calls to [insert your phone #]. You have the wrong person and this is not my debt. Receipt of this letter is officially being time stamped via Certified Mail. I will pursue each subsequent phone call from your office with a $1,000 per incident penalty for Fair Debt Collection Practices Act violations.  -----------------------------
If they keep calling, read the following statement to them:  - Be advised that this call is being recorded. If you do not consent to being recorded, you need to terminate this call. Continuation of this phone call after officially being informed that it is being recorded implies consent to be recorded. This recording will be used to pursue Fair Debt Collection Practice Act violations in a court of law.

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#4 Consumer Comment


AUTHOR: George - (United States of America)

MCI got nothing to do with it

RPM is very aggressive and brakes the law by calling in late PM hours and early AM hours.

just call one of their reps to talk about it, i will, here they are:

Howard George - CEO, founder
Mike Frazee - high ranking IT guy, used to work for sprint
Sandeep Yenireddy - some high ranking geek
Andy Erpelding - sn. director, used to work for sprint
Mike Sohns - gen. manager Bothell, WA
Bob Polus - dir. of ops. in WA, telecom and utility guy
Keith Brammer - dir. of ops., denver? <- your cell bill nightmare :)
Chris Chin, Vice President of Finance
Aimee Walker-Quantz, corporate Services
Keith Hendricks, Director of Business Development, Tampa, FL
Melinda Siler, VP of Business Development, Seattle area
Katherine Gibons - V.P. of HR
Jerry Higgins
Talitha Bagtas
Kim Reed << actual collector i believe
Alma Kahrimanovic << actual collector i believe
Jennifer Hansen - Director of Finance (Portland Branch)
Bonnie Baker
Jessica Snyder
Phil Thomas - Portland branch
Jack Tarasewicz - manager of HR
Ben Carpenter << "client services"
Gabriel Bigger << "client services"
Chris Malsbury << "client services"
BreAnna Stockdale << "client services"
Chris Vittoz - VP of operations
Juan Parraj-Chico - portland office
Brittany Smith - Lynnwood office
Jasmine Wallace - collector, lynnwood, WA
Vinita Malla - collector, lynnwood, WA
Jason Edwards - collector, lynnwood, WA
Carlos Santiago - collector, lynnwood, WA
Rita Moraga - collector, lynnwood, WA
Tyrone Lawrence - collector, lynnwood, WA
Tania Romero - collector, lynnwood, WA
Richard Amado - collector, lynnwood, WA
Cynthia Brooks - collector, lynnwood, WA
Bryson Wilson - collector, lynnwood, WA
Tim Greenwood - collector, lynnwood, WA
Lori Brown - collector, lynnwood, WA
Brandon Steward - collector, lynnwood, WA
Steve Sabathie - collector, lynnwood, WA
Antonio Bell - collector, portland

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#5 Consumer Suggestion


AUTHOR: Don - (U.S.A.)

In a case such as this, MCI or Worldcom can not say anything in regards to the debt. They have sold it, and in theory have no knowledge of it once it is sold. I work in a CA. If we sell an account to another CA, we can not comment on it if the debtor contacts us. Once it is sold, it is gone.
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#6 Consumer Suggestion

Cathy, STAY OFF THE PHONE!! This is rule number 1!

AUTHOR: Steve - (U.S.A.)


NEVER speak to ANY collector on the phone! It will NEVER do anything positive for you. It will in almost every case make things worse for you.

Verbal conversation never existed. They cannot be used in court.

Do everything in writing and send only by certified mail, return reciept requested. Put the certified# on the letter itself and keep a copy for your records.

Now, by the means above, send a DEBT VALIDATION request where you clearly dispute the debt, and demand to see whatever you signed to create the debt as well as a full account history. Also demand proof that they are licensed to do debt collection in your state, and also demand proof that they own the "debt" and/or have the right to collect it. If they say they own it you have a right to see the purchase contract and proof of payment, including price paid.

If you do this, you will never hear from them again.
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