• Report: #1020148
Complaint Review:


  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013

  • Reported By: cyberpest69 — Russellville Arkansas United States of America
Internet United States of America

Ruggies ,buyruggies.com Billed for 2 orders instead of one, S&H more than cost of product, couldn't get order changed re: CS internet

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Was stupid to order these without reading reviews as normally do. Placed 1 Quantity to order, got charged for two. As others have said, didn't see S&H price til gave credit card information, then still didn't see it until was sent the receipt to email address. When I saw it called Customer Service who said she couldn't look up order for 12-24 hours (yea, right). She told me to go to the customer service website were I could change the quantity number myself. She was, of course, wrong. I am going to try to call CS again and see if I can talk to a CS manager to get the order deleted. Will keep you informed of what happens.

This report was posted on Ripoff Report on 02/25/2013 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ruggies/internet/ruggies-buyruggiescom-billed-for-2-orders-instead-of-one-sh-more-than-cost-of-product-1020148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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