Report: #1020148

Complaint Review: Ruggies

  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013
  • Reported By: cyberpest69 — Russellville Arkansas United States of America
  • Ruggies

    United States of America

Ruggies , Billed for 2 orders instead of one, S&H more than cost of product, couldn't get order changed re: CS internet

Show customers why they should trust your business over your competitors...

Was stupid to order these without reading reviews as normally do. Placed 1 Quantity to order, got charged for two. As others have said, didn't see S&H price til gave credit card information, then still didn't see it until was sent the receipt to email address. When I saw it called Customer Service who said she couldn't look up order for 12-24 hours (yea, right). She told me to go to the customer service website were I could change the quantity number myself. She was, of course, wrong. I am going to try to call CS again and see if I can talk to a CS manager to get the order deleted. Will keep you informed of what happens.
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This report was posted on Ripoff Report on 02/25/2013 05:19 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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