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Report: #1331600

Complaint Review: russos pet center - LAGUNA NIGUEL California

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  • Reported By: investor — beverly hills California USA
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  • russos pet center 32411 Golden Lantern LAGUNA NIGUEL, California USA

russos pet center DAN DIGIACOMO Sold a sick dog-promised to make things right per their policy-have never heard from dan the owner LAGUNA NIGUEL California

*Author of original report: nice try!

*Author of original report: i am NOT A GUY--you know who i am-you liar

*General Comment: Not a rebuttal! Please read!!!!

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Dan Digiacomo-a patholgical liar and a theif!  purchased a sick in breed dog-they know they buy from uncredited puppy mills then sell it to the public for a profit.... purchased a dog-they stated it was healthy and that it had all its shots-nope it didnt.. 3 days after having it home,the dog couldnt walk,and became so ill, it couldnt get out of its cage. long story short, we have spent over $15,000 dollars on this dog, got a letter from the vet, all the medical bills documented, did not dispute it on my credit card, because their policy at the pet center is that "they will refund you" . Amazing, nothing has happened,they are in breach, i have sent 68 emails, including calling 5x day ,where they tell me thw owner is :NEVER: there! i finally called the news channell, and am getting them involved now--the owner DAN- a pathalogical liar, claims he never received the 102 emails i sent him. when i faxed the paperwork in, john the manager suggested i put the dog DOWN!!! why would i spend monies on MRI and $15k to keep this poor dog alive , and you advise me to put it down? wow! this is why their other location has been shut down by the state of Ca. i am now pursuing legal-breach of contract,since i do have the letter from my vet,just as requested. I am also learning i am not the only person who has had this experience with Russo's pet center. there are several websites with people coming forward with the same problem. My poor dog, who is basically handicapped for the rest of her life, will need medications on a daily basis in or the amount of $168/month . John-the not so smart manager stated that nobody told you to keep the "dog alive, you should have put the dog down and you wouldnt have incurred all these fees". how about you do your job, and abide by your stated contract terms!!!

stay away from this place-they lie and will do anything for a dollar!

This report was posted on Ripoff Report on 10/04/2016 02:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/russos-pet-center/laguna-niguel-california-92677/russos-pet-center-dan-digiacomo-sold-a-sick-dog-promised-to-make-things-right-per-their-p-1331600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Author of original report

nice try!

AUTHOR: - ()

POSTED: Tuesday, October 04, 2016

you breached an agreement, sold me a sick dog, i am over my head with medical bills, i sent you 167 emails, 45 phone calls and this is what you have to say?! All you needed to do was make things right-as your policy states and return A phone call-just one phone call!!! i have a sick dog, that your manager told me I should have laid to rest! talk about animal cruelty!

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#2 Author of original report

i am NOT A GUY--you know who i am-you liar

AUTHOR: - ()

POSTED: Tuesday, October 04, 2016

Alll you had to do was make things right! sold me an inbreed sick dog-!

and now you dont want to live up to your policy-youre a liar! and im not the only onw-apparenty there are many people on yelp that have made the same complaint!

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#1 General Comment

Not a rebuttal! Please read!!!!

AUTHOR: Reported to BBB - (USA)

POSTED: Tuesday, October 04, 2016

You were hit by these guys.... oh my god. Just skimming these complaints, ive already come across 5 pseudonyms and addresses in the proof i compiled. PLEASE read my report!!!!! They constantly have companies ending in "inc" "LLC" and are usually marketing, investment or false product scammers. Largest Ponzie scheme in the world, i think. Please read it!! Visit "primereg.com" it is their latest scam unless they have removed it by now. The plane of the owner has been circling my sky for days, intimidating me while his co-horts literally made me fear death. Please read.... they are also under Sigma and half of these reports... do reverse address lookups on intelius.com, and it will pull up numerous pseudonyms. This guy has perfected the art of internet and people manipulation... oh my god im responding to as many of these as i can.... 

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