• Report: #1066709
Complaint Review:


  • Submitted: Sat, July 13, 2013
  • Updated: Sat, July 13, 2013

  • Reported By: SanAntonio — San Antonio Texas
2551 East Ave S. Suite G100 Palmdale , California USA

RVTL US MIssleading advertising = RIPOFF Palmdale California

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The RVTL  websites offer a 30 day trial supply of RVTL Anti-aging cream for just $4.95 shipping.  I ordered the trial product, and received them a few days later.

When I received my Mastercrad bill a 17 days after receiving the product I was shocked to see that, in addition to the charges for $4.95,  I had been charged $94 for the products.  I  was shocked and immediately called the phone numbers on the Visa bill  for the company to question the charges.    

I was told by the customer service representative that I  was enrolled as a regular customer, and was charged those prices for the products they'd provided, and was enrolled to receive them  each month.  I said I didn't want the product, didn't like the product, that the product is a scam, and I wanted a refund; I am willing to send the unused portion of the product back to the company.

The agent told me there wil be no refund. And that they are keeping my $94.  When I asked him where on the ad was the price of the products, he  referred me to the fine print on the "Terms of Agreement", which was a subdocument one needed to check in order to process the free trial order.  SHAME!

This report was posted on Ripoff Report on 07/13/2013 07:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rvtl-us/palmdale-california-93550/rvtl-us-missleading-advertising-ripoff-palmdale-california-1066709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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