Report: #1086901

Complaint Review:

  • Submitted: Tue, September 24, 2013
  • Updated: Tue, September 24, 2013
  • Reported By: suzanne hedrick — kansas city Missouri
    2551 e ave S. suite G100 palmdale Ca 93550 1285
    Palmdale Ca , Select State/Province
    USA Sheridan labsphoenix labs unauthorized billing debit to account Palmdale Ca sparks NV Ca NV

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 Ordered free sample of product.  I do not remember being aware tht automatic billing would occur

Was billed three times in 2 months for 99.95 and 105.95 plus visa fees and international fees.  Total $621.00.

Called both numbers on bank statement and talked to two different Shanes.  They insisted I ordered product and agreed to automatic billings.   Claimed that if I had called within 2 weeks  that I could have cancelled order. 

 They would accept return of only one shipment.  They would not accept return of items shipped more than 2 weeks ago and would charge a 20% restock fee for the items.

No information came in writing with the order



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