Report: #456791

Complaint Review: Ryan Homes

  • Submitted: Sat, May 30, 2009
  • Updated: Sat, May 30, 2009
  • Reported By: Manassas Park Virginia
  • Ryan Homes
    10300 Spotsylvania Ave, Ste 140
    Fredericksburg, Virginia

Ryan Homes Model Home Fact or Fiction? Spotsylvania, Fredericksburg Virginia

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Word of warning. When you look at a model home by Ryan Homes, ask if there have been any recent "structural changes" that would make any of the rooms appear differently then it is in the model home. We signed a contract in January 2009 and are closing in June and recently discovered (while the house was being built) that they were using smaller windows with less glass in the changed version than what is in the model homes. We added the solarium, sunroom and morning rooms because of the beautiful look of the windows and the sun it lets in, only to find out (as it was being built) that they are now using smaller windows without the added panes above.

We were sent to a model home at a nearby community to view the model we chose, but it is different from what we actually got. We added, at great expense, the solarium option (by definition a glass room) with beautiful almost ceiling to floor windows, and instead, got an oversized sunroom with smaller windows.

Apparently section 1b of their Virginia Purchase Agreement states "they make no representation with respect to option, etc. unless otherwise expressly provide herein". This means, according to them, that they can portray that you will receive the rooms and structure for the plan you choose by showing you the chosen plan model home or allowing you to view the plan on their website for that model, but unless you know enough to also view the 60-80 page blueprint to look for changes they made, you basically get what they decide to give you.

We added an almost 29K option of the solarium and received what amounted to a large glorified sunroom, which, by the way, was only $10,800. I ADVISE ANYONE INTERESTED IN ANY OF THEIR MODEL HOMES TO GET IN WRITING ANY "STRUCTURAL CHANGES" THAT WILL CHANGE THE APPEARANCE OF THE PLAN YOU WANT TO PURCHASE COMPARED TO THE MODEL HOME!

Manassas Park, Virginia
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