Complaint Review: safe direct car shipping - Hollywood California
- safe direct car shipping Hollywood, Califoria Hollywood, California United States of America
- Phone: 818 824-4910
- Web:
- Category: Auto Transporters
safe direct car shipping Rude, dishonest, horrible customer service Hollywood, California
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After going through the frustration of 3 auto transport companies hanging me out to dry I thought I had found a good one in safe-direct car-shipping. On the day I listed my car with them I get a call from David telling me he has a driver to pick up my car. He says I will need to have someone there to sign off due to liability issues. Problem is I'm in Texas & my car is in Washington state. I spend the next 2 hours trying to find some one. A friend of my daughters agrees to go meet the driver, I call David to give him her contact info & he says he will facilitate all the details & call me back when it's all set up. For the next 3 hours I hear nothing, finally the friend calls to say she hasn't heard from anyone, so I call David who doesn't answer his phone so I leave a message asking what is going on??? My friend has 3 hungry kids, it's a Friday shortly before the holidays & this company just can't communicate to her or me to let us know what is going on. When the driver finally calls her he has such a heavy accent she can't understand him at all. I send David an e-mail before I go to bed telling him how unhappy I am with his lack of communication, hanging up my friend for hours & not returning the phone calls he assured me he would make to let me know what's going on. The next morning I get a voice mail from David asking me if my car was picked up, really?? Isn't that what I'm paying him to know? I ask him why he didn't feel the need to coordinate this with the driver & my friend. At this point I get really upset, I don't know if my car was picked up & David thinks I should be the one to find out from my friend if the driver ever showed up. David hangs up on me. I recieve a e-mail from David saying he will not tolorate the drama so thats why he hung up on me. I call another number from their website & get Tom on the Phone. Clearly he has already talked to David as he parrots "drop the drama lady" & he too hangs up on me. Please do not use this company if you value your car & don't want to be put through **LL!
This report was posted on Ripoff Report on 12/15/2012 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/safe-direct-car-shipping/hollywood-california-/safe-direct-car-shipping-rude-dishonest-horrible-customer-service-hollywood-california-982499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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