• Report: #858396
Complaint Review:

Safe-Direct Car Shipping

  • Submitted: Fri, March 23, 2012
  • Updated: Mon, March 26, 2012

  • Reported By: Mark — Tempe Arizona USA
Safe-Direct Car Shipping
4443 Moorrpark way, Toluca lake,Ca. 91602 Internet United States of America

Safe-Direct Car Shipping Honesty First Auto Transport The owner of this company is one sick person Internet

*REBUTTAL Owner of company: Safe-Direct Car Shipping really cares about it's employees, even when they are not well

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I actually worked for this idiot, Michael Strickland for a shhort period of time. His lack of honesty and character just became intolerable so I decided it was time to"'move on".

 I realized my chances of getting paid were slim to none, but wht make it worse, they are losers and best to "cut your losses".

The next day I received a knock at the door, it seems that Michael called the police and made up some kind of story to actually get them to come to the house.

Obviously once the police understood what was going on and that this jerk was actually trying to scare me from filing a claim with the state for "wages owed" the whole conversation changed.

Obviously if you can not manage a company the police are not going to do it for you.

Perhaps he was just doing what most of his customers threaten to do.

By the way any and all reports on www.transportreviews.com should be looked at closely.

There is a box you can click which will remove ALL PAID REVIEWS, which of course changes the picture drastically.

This report was posted on Ripoff Report on 03/23/2012 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/safe-direct-car-shipping/internet/safe-direct-car-shipping-honesty-first-auto-transport-the-owner-of-this-company-is-one-sic-858396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Safe-Direct Car Shipping really cares about it's employees, even when they are not well

AUTHOR: Michael - (United States of America)

*This whole rebuttal needs to be prefaced by the fact that Mark is not in good health. We care very much about him, wish him the best and hope that he gets the medical attention that he needs.*

Not to divulge too much of his personal info, but Mark was unfortunately the victim of a terrible accident a couple years ago where he was run over by a car and that has greatly affected his physical and mental health. This was prior to his employment with us and only divulged after his hiring.

This did not present a problem for us, as the job with us enabled him to work from home and therefore his physical disabilities would not be an issue.

Mark was very pleasant to speak with on the phone and always available when the phone rang. It has only been since the bizarre events of march 23rd, 2012 and the subsequent handling of his orders by our other staff members that we have become aware of serious underlying mental health issues as well.

In his defense, he received some form of medication about two days prior to the 23rd which seems to have greatly altered his behavior.

But, as for the events of the 23rd and what the police involvement was, here is the story:

Prior to the 23rd, for the first few weeks of his employment, Mark was always up and working on the leads he was provided bright and early in the morning. However, on the 23rd, around 10am PDT, it came to our attention that he had not logged in to begin work. After repeated attempts to reach him by his work email and phone, we eventually tried, around 11am to reach him on his personal cell phone as well as his home phone, and received no response there either.

It's important to note that we are a California based company and Mark was our only employee in the state of AZ.

After approximately another hour, we all became concerned. Knowing Mark's poor physical health and inability to move around freely, added to the fact that he lived alone, we feared that perhaps he had fallen or had some other form of emergency at his home.

We then searched the white pages to see if we could perhaps find a neighbor willing to check on Mark, but were unsuccessful.

As a last hope, we called the front desk of the Tempe police department and asked them their advice, explaining the situation, of course.

They were extremely polite, professional and responsive. (Hats off to the Tempe police. If you live in Tempe, you are in goods hands) they said they would be happy to have someone check on Mark. Which they did.

The police checked in and found Mark alive, thank goodness but displaying bizarre behavior. Their appearance set off a profane tirade by Mark and started his behavior off attempting to disparage our company, unfortunately.

All I can say is that, having it to do over again and having the same information I had at the time, I would have done the same for any one of my employees. When you become a part of our company, you become family.

For better or worse.

I guess this case is turning out worse. But we really do continue to care for Mark and hope that he is able to regulate whatever is causing this change in behavior.

As for the 'reputation' of our company, I would suggest that you turn to any number of other sources, be it http://www.transportreviews.com/company/safe-direct-car-shipping.asp (as Mark mentions), or any of the following:


These are just our 'reputation', as I have said, which is very good, but I have always operated by Coach Wooden's credo: "Be more concerned with your character than your reputation, because your character is who you *are* while your reputation is merely who people *think* you are.

Anyone who questions either is welcome to contact me directly with their concerns at 818-284-6640.

Michael Strickland
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