Report: #1212180

Complaint Review: Safe Haven Security

  • Submitted: Fri, February 27, 2015
  • Updated: Fri, February 27, 2015
  • Reported By: Andrew — Cleveland Ohio
  • Safe Haven Security

    North Royalton, Ohio

Safe Haven Security Bait and Switch Contract - Inoperable System - Awful Customer Service North Royalton Ohio

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Regional Sales head Luke Allen misrepresented the term of the contract with ADT as one instead of three years.

Never provided $100 Visa gift card included with purchase

Security system inoperable for three of seven months since installed

Luke Allen sent three different technicians to repair, stopped returning calls or responding to text or email when system failed fourth time. After calling ADT directly, they had no record of prior service calls. Their technician determined wrong type of equipment installed. Luke Allen never specified that prior technicians were not from ADT.

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This report was posted on Ripoff Report on 02/27/2015 11:50 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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