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Report: #1112034

Complaint Review: SAFECART.COM*SPYHUNTER - Internet

  • Submitted:
  • Updated:
  • Reported By: Emily J. Hale — CARSON CITY Nevada
  • Author Not Confirmed What's this?
  • Why?
  • SAFECART.COM*SPYHUNTER Internet USA

SAFECART.COM*SPYHUNTER STOLE MONEY FROM MY BANK ACCOUNT FOR THEIR PRODUCT THAT I DID NOT ORDER INTERNET

*UPDATE Employee: SafeCart Order

*UPDATE Employee: SafeCart Charge

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I was endeavoring to place an order for Spybot - Search and Destroy. I input my payment information after selecting to pay for Spybot at $2.59 a month.  I noticed that there were automatic checks in other internet services and when I tried to uncheck them the screen dissappeared.  I then tried to use Spybot but found it was still requesting payment so had not gone through to charge me.  When I checked my bank I found that 2 other companies,  SAFECART.COM*SPYHUNTER and SOFTWARE PROS had charged their programs.  SAFECART.COM*SPYHUNTER HAD CHARGET $78.90 and SOFTWARE PROS had charged $39.90.   I HAD NOT ORDERED EITHER OF THESE PROGRAMS.  I did not even know who they were or what they did.  I am going to report them as internet fraud to the Attorney General of this State.    THIS NEEDS TO BE STOPPED!!!!

BEWARE!!!

 

I wrote charged.....  they STOLE MY MONEY !!!

 

This report was posted on Ripoff Report on 12/31/2013 11:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecartcomspyhunter/internet/safecartcomspyhunter-stole-money-from-my-bank-account-for-their-product-that-i-did-no-1112034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - ()

POSTED: Tuesday, June 10, 2014

Hello Emily

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com

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#1 UPDATE Employee

SafeCart Order

AUTHOR: CustomerSupport - ()

POSTED: Wednesday, May 28, 2014

Hello Emily,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com

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