Safeguard Properties Company does fulfill their mission to protect vacant properties in Detroit Michigan

Safeguard Properties is managing "preservation services" for a particular property at the corner of Dexter & Taylor in Detroit, MI. Despite multiple calls by myself and my neighbors when looters break into the house, they have not returned since clearing out the property and locking it up the first time in the late fall of 2013.

Today I called while a looting was in progress and was told they already had two open tickets on the house, but that they had 48 hours to follow up. When I told the operator that I had never seen a Safeguard representative show up to re-secure the property, she said they had photos of a lockbox on the house. There is a lockbox, but the looters broke the doorjamb so the box is useless (this was done over the winter, so several months ago). When I told her *that*, she completely blew me off. 

I know that a lot of looting goes on in Detroit, but if Safeguard just writes off the properties they're hired to protect it just exacerbates the problem. I've already called Bank of America (the owner) to report this but feel this Ripoff Report is justified because of the demonstrated lack of follow-up by Safeguard.