• Report: #812507
Complaint Review:

SafeHouse Financial

  • Submitted: Wed, December 21, 2011
  • Updated: Wed, December 21, 2011

  • Reported By: Thomas84 — Coral Springs Florida United States of America
SafeHouse Financial
3124 N Front Street Internet United States of America

SafeHouse Financial Promised a loan and did not deliver internet

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I was scammed by SafeHouse Financial for $1852.00. Details are attached or shown below. I mean to warn readers of the shady practices these crooks perpetrate on trusting individuals.

My plight is broadcast to complaint web sites, Attorneys General of the affected states or provinces, the FTC, the BBB and Chambers of Commerce of affected cities and states, local law enforcement in hopes of apprehending the perpetrators. My research is also attached or shown below.

All I would like is the return of the $1852.00 and prosecution of the perpetrators to hopefully end their practices.

Distribution (partial list)




Consumer watch sites

Attorney General: FL, PA, CT, ME, CA

Chambers Of Commerce: Broward Co., FL, Bucks Co., PA,

Hamilton Co., Ontario, Canada, Portland, ME, Hartford, CT

Solicitor General of Ontario, Canada; Police Dept., Toronto, Canada

Results of my research re

SafeHouse Financial


800-948-2805 ext 345

Fax 215-933-1435 (Phone record indicates land line in Doylestown, PA)

General Practice

Approved loan is promised with reasonable terms disclosed in e-mail attachments, Loan Agreement, Promissory Note, Optional Insurance Coverage form; Security of 2x monthly payment is

requested to be wired by Western Union to a given name and location. (Alternate security is an Insurance, higher than the 2x monthly payment;)

Deposit of funds is promised in a few hours to borrowers account per ACH or wire instructions and numbers; Funds are not transferred. Additional security may be requested.

E-mails ignored; Faxes ignored; Phone messages ignored; Phone calls not returned

Over time, they change company name, location, phone numbers, participants names and repeat the scam. 

There were no complaints at www.bbb.org  re SafeHouse Financial

Dun & Bradstreet lists the following establishments at the SafeHouse Financial address

GAILS OLDTIMERS BAR, 19133-4212: D&B number available for a fee; (no phone listed, possibly out of


EL CAPITAN BAR & RESTAURANT, 19133-4212: D&B number available for a fee; 215-279-7710

The following individuals may be accessible at SafeHouse Financial by calling 800-948-2805

Ext 0 Customer Service

Ext 0 Jason Green, Customer Service Manager

Ext 201Chrystal Anderson, Loan Consultant

Ext 289 Ryan Cross, Loan Consultant

Ext 320 Nicole Kelly, Loan Consultant

Ext 252 Jamie Clark, Loan Consultant

Ext 345 Lisa Fox, Loan Consultant,

direct phone, 289-423-0523 (Phone record indicates land line in Ajax, Ontario, Canada)

No phone numbers for

Alan N. Bunner, CEO

David Bertsch, Insurance Adjuster

Carl Williams, person allegedly collected the funds at Western Union offices in Mississauga, ON, Canada.

There is insufficient data on the names to run reverse look-up by name or phone. Intelius did not return a name for the look-up attempt on the fax number for SafeHouse Financial, only the location: land line, latitude 40.31, longitude -75.14, Doylestown, Bucks county, PA

Similarly, only the location was returned for the phone number for Lisa Fox: land line, latitude 43.26, longitude -79.87, Hamilton, ON, Canada. Canadian yellow pages placed it in Ajax, Ontario, Canada. (The Rockcliffe complaints also reference Ajax.)

Property records show the owner as Jose A Mercado, Jr., at 3124 N Front Street, Philadelphia, PA, 19133. The property is used for store/office and 2 apartments.

Could not search on toll free numbers.

There were numerous complains at www.ripoffreport.com for the search phrase loan scam too many and widely scattered, to list here. Of particular interest were those in the NE USA and the bordering province, Ontario, Canada.

Over 100 complaints, re internet fraud, between 12/07-1/11, about

Last Chance Advance Liberty Discount Club

Philadelphia, PA 866-268-2973/215-4210-231

(reference link http://www.ripoffreport.com/cash-services/last-chance-cash-adv/last-chance-cash-advance-liber-fdcb9.htm )

A common website, when included in the complaint, is www.yourlastchancecash.com  where a membership is sold in a club http://www.megadiscountclub.com. The disclosure and terms of agreement lists DiscountWebMemberSites, LLC ("DWMS") as the parent organization at the mailing address:

10869 North Scottsdale Road Suite 103,

#176 Scottsdale, AZ 85254

Billing Questions? Toll-FREE at 866-312-7171

 Brunson Lending Group 877-643-8070, inactive link www.brunsonlendinggroup.com

The following, named in the complaint in 2009 seem to have had the same MO as SafeHouse Financial, with different names (reference link http://www.ripoffreport.com/loans/crimson-lending-grou/crimson-lending-group-vanguar-79d85.htm )

Crimson Lending Group

Vanguard Mutual Group: (877) 834-7019 No longer working

Cederway Financial Group: (877)834-7017

Brookview Financial Services: (877)834-7018

Middlegate Financial Services: (877)834-7020

Lexure Lending Services: (877)834-7022 


Also, in a complaint in 2008 with the same MO as SafeHouse Financial, using different names (reference link http://www.ripoffreport.com/loans/capital-lending/capital-lending-advance-fee-lo-bwe74.htm )

Capital Lending 404 Congress St. Ste -1015Portland Maine 704101 866-390-0817

In 11complaints in 12/2007-1/2008 with the same MO as SafeHouse Financial, using different names (reference link http://www.ripoffreport.com/loans/capital-finance-serv/capital-finance-services-finan-3epa5.htm )

Capital Finance Services Suite 710-70 York St  Toronto Ontario M5J

1S9 Canada 416-203-1757/203-1864

In 14 complaints all in 1/2008 with the same MO as SafeHouse Financial, using different names (reference link http://www.ripoffreport.com/cross-border-scams/rockcliffe-financial/rockcliffe-financial-group-per-526a9.htm )

Rockcliffe Financial Group,

100 Pearl St. Suite #206, Hartford, Connecticut 06103 U.S.A 866-781-2874

Or as

Rockcliffe Financial Group

www.rockcliffe-financial.com Ajax, Ontario, Canada 800-963-9165

Or as

Rockcliffe Financial Group,

100 Pearl St Ste 206, Hartford, Connecticut 06103, U.S.A 800-963-9165 (earlier report, same address, different phone number)

and others.

Thomas Mayer

Details of my personal experience with SafeHouse Financial

I filled out a loan application on the web along with an explanation why the loan was needed and a promissory note.  SafeHouse must have received this application as a Ms. Lisa Fox contacted me on 11/18/11 via e-mail telling me that the loan was approved and that once the preliminaries were out of the way, the $60K would be deposited into my back account within 2 6 hours.  On 11/23/11, I called Ms. Fox and she said that 2 months of loan payments ($850) would have to be sent to a Mr. Carl

Williams, Ajax Ontario Canada via Western Union.  SafeHouse would reimburse the WU charges to me.  A few hours later I received a telephone call from Mr. Jason Green also of SafeHouse asking that another 2 months of loan repayment fees be sent again to Mr. Carl Williams, because the lender would like the added security.  He further stated that the $60K would be in my account within 6 hours and that he had my routing and account number from Ms. Fox.  Over the Thanksgiving holidays I

did not expect anything to happen and gave SafeHouse until noon on Friday 11/25/11 to make good on their promise. Since nothing happened I started calling them.  I got Ms. Fox who was surprised that I had not yet received the funds but she would check with Mr. Green as he was now handling my account. Mr. Green was to call back but did not.  On Monday, 11/28/11 no funds came.  Any phone calls I made were ignored by SafeHouse.  By now I started to feel uneasy and on Monday PM I sent an e-mail to SafeHouse, Ms. Fox, Mr. Green, etc. asking them to cancel my request (using the 3 business day cancellation) and refund by $1,700 and $152 in WU fees immediately. On Tuesday 11/29/11 I finally was able to reach Mr. Green via phone and he advised me that it is the SafeHouse policy (I never received a copy of this) that it would take 35 45 days for them to make any reimbursements.  I told Mr. Green that this was unacceptable as they had my money and so they should be able to make an immediate reimbursement.  Not only would they not reimburse for 30 45 days but they would contact us in 15 days to get the info where to send the reimbursement to.  I told him that he had my info on file and to just send my money.  As the trust between SafeHouse and me has been broken, I feel that they are stringing me along and will most likely never reimburse me at all.  I held up my end of the deal they DID NOT.  Should SafeHouse indeed refund my money, I will advise anyone who received my complaint immediately. 

All I would like is the return of the $1852.00 and prosecution of the perpetrators to hopefully end their practices.

This report was posted on Ripoff Report on 12/21/2011 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/safehouse-financial/internet/safehouse-financial-promised-a-loan-and-did-not-deliver-internet-812507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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