I've been using SafePay Solutions (safepaysolutions.com) since October 2008 and have processed many, many payments through them as a faithful merchant. I requested funds of 1,477.95 in January 2009 to get my money out from their account. After numerous and repetitive pleading on the status of my withdrawal request, I got ABSOLUTELY NO RESPONSE whatsoever. They claim money will be sent 8-12 days via check. Even after waiting 3 months, there is no money to be found anywhere.
No funds were withdrawn and sent to me. I then submitted another inquiry asking help on a customer making a payment to me--a payment/deposit issue. Within 24 hours, I got a response from a person named Maria who gave me some advice. Isn't it funny how they are very quick to respond to support issues related to GETTING MONEY, but will NOT respond to inquiries about WITHDRAWING the money???
Obviously, this company is still actively seeking to get more and more money from their merchants but are not sending the money once they have sucked it from the merchant.
THIS COMPANY IS CLEARLY SCAMMING PEOPLE AND CANNOT BE TRUSTED. I have a large chunk of money that I am wanting to claim and whoever will help me get my money back, I will compensate you well and/or split the profits from whatever you can collect from them.
This company makes it very hard to contact them (what a surprise). Their address is supposedly located in Nevada:
SafePay Solutions, Inc.
1 East Liberty St - 6th Floor
Reno, NV 89504
Safepay Solutions Inc
1105 Terminal Way,
Reno, NV 89502-2158
Safepay's Live Phone Number (they did answer during business hours): 775-686-2419 - Ask for Greg Stewart or David Finn - the office manager's name is Tiffany
Google the company name and you'll get tons of complaints
When I went to contact that company located over there, an offshore rep answered and said it was a government grant company and they never heard of SafePay Solutions.
Obviously, I am extremely frustrated, upset and feel scammed!!! This company is blatantly stealing merchant's money. If you wish to contact me to help me collect, email me at fivestarsw(at)gmail.com.
Safepay Solutions: if you wish to contact me so I can post a response that you did what you said you were going to do, you can also contact me at (((email redacted)))
U.S.A. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.