Report: #1137791

Complaint Review: Safety Technology

  • Submitted: Thu, April 10, 2014
  • Updated: Thu, April 10, 2014
  • Reported By: HJ1961 — Chicago Illinois
  • Safety Technology


Safety Technology Customer Service Extremely Poor Jacksonville Florida

Show customers why they should trust your business over your competitors...

I paid for a web site.  Every time I turned around, the web site was down.  Since I had already told people about the fact that I had started a business, the situation didn't make me look very good.  Now I had paid to have traffic driven to the site, which caused the issue.  But it took several times for the company to figure it out, and tell me that.  I apologized for not knowing that was a good idea, and I did not do that again.  The company said they would block the IP address that was sending the traffic, and I agreed.

However, the web site kept going down because of bandwidth limit issues.  It was then I decided to get a refund, which I did.  But before it was returned to me, I received a very sarcastic email from the company.  There was no reason for it, considering how poor customer service from the company had been.  I had considered going back to the company down the line and taking a different approach to selling their products, but I would not do that again.  

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