Complaint Review: SAI - Alarm Funding Or CastleRock Security, Inc.
- SAI - Alarm Funding Or CastleRock Security, Inc.
2101 S. Arlington Heights Rd.,Suite 150,
Arlington Heights, Illinois
- Phone: 800-323-7601
- Category: Home Security
SAI AlSAI - Alarm FundingSAI - Alarm Funding Or CastleRock Security, Inc. This company is a complete rip-off and poor customer support. Arlington Heights Illinois
Every time I called they could not find my account, they never tested the system, not sure it even works. So I decided to cancel my service after the three years was up to find out it has an automatic re-contract on it. They explained to me that if I didn't send them a letter before 30 days of the contract renewal I could do nothing. I called them three days before it was going to renew and they gave me some lip about how I didn't make the deadline. I told all I want to do is cancel the service, but they argued with me about the new contract.
First I have not received a single stitch of mail from them, ever! They should send out something to let people know the contract is up for renewal soon, must professional companies do that, but this is a fly by night type company. I am going to seek legal action on this because it is just wrong.
Glen Allen, Virginia
This report was posted on Ripoff Report on 05/01/2009 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sai-alarm-funding-or-castlerock-security-inc/arlington-heights-illinois-60005/sai-alsai-alarm-fundingsai-alarm-funding-or-castlerock-security-inc-this-company-is-447996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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