• Report: #454345
Complaint Review:

Sai/castlerock Security

  • Submitted: Fri, May 22, 2009
  • Updated: Fri, May 22, 2009

  • Reported By:norfolk Virginia
Sai/castlerock Security
castlerocksecurity.com Internet U.S.A.

Sai/castlerock Security horrible customer service Online Internet

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Tried to cancel my security when my three year contract was up so i called the number and found out SAI changed to Castle rock and i have to stick with them for another year because i didn't send them a written notification before my contract was up. I asked when did they change to a new company i was told last month. i complained to them why didn't i recive a notification from them about this. they said they did send it out i asked when was this i was told "awhile ago" they could not give me a date not even a month.

i complained to them why do i have to send a notifaction of cancelation when they couldn't send me a notification of company change. never again am i going to have a security system. oh yeah castlerock website don't work.
Going to get me a dog for security

norfolk, Virginia

This report was posted on Ripoff Report on 05/22/2009 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/saicastlerock-security/internet/saicastlerock-security-horrible-customer-service-online-internet-454345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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