Complaint Review: Saks Off in Orange Block - Orange California
- Saks Off in Orange Block 20 City Blvd W Orange, California USA
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- Category: Unusual Rip-Off
Saks Off in Orange Block / Manager Extra off Clearance Deception Orange California
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I received a President's Day Extra 25% Off the Clearance Item flyer by mail. The President's day extra off event is for the President's day weekend.
I went to the store on Thursday and found out it did not start till Friday. I came back on Saturday to purchase clearance items in order to get the extra 25% off. However at the checkout counter, I was told that 25% off applies only to secondary price reduction clearance items only and not the first price reduction clearance items. I called the manager and she said the same thing (with no emotions nor sympathy on her face mind you). When I complained, the manager said I will tell the management. That's it.
I even showed her the Extra 25% off flyer. The flyer nowhere indidcated secondary price reduction items. This was an intentional misleading and even a calculated deception. Why? because of the flyer, I ended up going to the shop and wasted my time shopping for items.
I ended up buying non-clearance items but the flyer ended up getting me in the door. Because of the time I spent shopping for items, I still shopped there. However, this was a pure deception. BUYERS BEWARE! I demand explanation from the SAKS OFF management!!!
P.S. I should have not purchased the items and walked out. Now that I think of it, I will return the items and never shop there. I actually walked over to the Neiman Marcus Last Call next door which had a same sign of extra off. They had no problem applying extra off to their ALL clearance items!
This report was posted on Ripoff Report on 02/19/2017 11:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/saks-off-in-orange-block/orange-california-92868/saks-off-in-orange-block-manager-extra-off-clearance-deception-orange-california-1357028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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