Report: #1403121

Complaint Review: Sale Guru

  • Submitted: Fri, September 29, 2017
  • Updated: Fri, September 29, 2017
  • Reported By: Whitney — Mount vernon Illinois USA
  • Sale Guru

    Internet
    USA

The sale guruSale Guruz I ordered a curling iron. 13 days later it hasn't shipped. Fb and Instagram pages are deleted. Only automated responses from customer service. Lots of complaints online for same issue. Internet

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 I purchased a curling iron from a Facebook ad. 13 days later the product hasn't shipped. I contacted customer service via email and they replied that I needed to track my order. (I already had, that's how I knew it hadn't shipped) I replied and told them that I already had checked it and need to know how long it will be before they ship it. They replied back with the exact same message telling me to track my shipping.

I went to the website and started a chat. 1 day later they answered asking my order number. Still awaiting another response. On the website I clicked the Facebook link and Instagram link and both accounts have been deleted. When I searched on fb for the page, I found a number of complaints where people had the same thing happen. They paid for the product and never received it or a refund.

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This report was posted on Ripoff Report on 09/29/2017 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sale-guru/internet/the-sale-gurusale-guruz-i-ordered-a-curling-iron-13-days-later-it-hasnt-shipped-fb-and-1403121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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