UNIFIED SERVICES - Ultra Thermo Boost - Online Advantage Internet - Call USA ripoff offered 3 services for trial period and then charged my bank acct $149.50 without my consent Las Vegas Nevada *EDitor's Suggestions on how to get your money back into your bank account!

UNIFIED SERVICES has sent me a cheque of $149.50 as a refund so now I do not have any complaints against this company

Suhac,

We located your account and I advised our Manager to contact you regarding your refund. Our manager will want to verify your address and then we will send you a refund agreement for your signature. We appreciate your cooperation.

Regards,

Michelle
Quality Control
Unified Services

Jared (Badge #1096)
Quality Control Manager,
Unified Services

Please inform your contact no so that I will call you directly.
The last four digits of your phone number - 4844
and I also need to verify your account name -
Suhas Mhaskar - TCF Bank

Thanks & Regards

Suhas,
I'm sorry for the confusion. I have talked to the customer service department and explained to them the situation. There seems to have been a lapse in communication as I work with quality control rather than customer service.

Additionally, because of the nature of this website, I was unable to pull up your account with us and therefore, unable to note the authorization of a full refund.

We understand customer desire for privacy and would never ask you to divulge information that would personally identify you. However, in order for me to properly notate and credit your account, I will need the last four digits of your phone number and I also need to verify your account name (if it was anything other than what you used on this website). Please post this information in a reply and I will have a customer service representative contact you immediately.

Thank-you for your patience and again, we apologize for the confusion.

Regards,

Jared (Badge #1096)

Jared (Badge #1096)
Quality Control Manager,
Unified Services

Many Thanks for your prompt & positive response.
Today(April 23rd 2007 I tried to contact you (866) 904-7796 but no luck.
I tried to talk to one of your customer service agent but he has informed me that there is nobody by name Jared (Badge #1096)Quality Control Manager in Unified Services. Then as per your message I asked them to mail me a refund agreement for the full amount of 149.50 to for my signature, but he denied that as well.

So could you please contact me at my home phone no (((ROR REDACTED INFO FOR SECURITY PURPOSES)))
Thanks in advance for your prompt & positive response

Best Regards

Suhas

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Jared (Badge #1096)
Quality Control Manager,
Unified Services

Many Thanks for your prompt & positive response.
Today(April 23rd 2007 I tried to contact you (866) 904-7796 but no luck.

I tried to talk to one of your customer service agent but he has informed me that there is nobody by name Jared (Badge #1096)Quality Control Manager in Unified Services. Then as per your message I asked them to mail me a refund agreement for the full amount of 149.50 to for my signature, but he denied that as well.

So could you please contact me at my home phone (((ROR REDACTED INFO FOR SECURITY PURPOSES)))

Thanks in advance for your prompt & positive response

Best Regards

Suhas

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Suhas,

We discovered your complaint posted on 2/13/2007 regarding our services. We would appreciate the opportunity to respond to your complaint.

It appears you signed up for our amazing package including a free 3-day, 2-night hotel stay and a complimentary $1000 Internet shopping spree.

We also offer three, 10-day trials in conjunction with our complimentary hotel stay and shopping spree. Call USA is the first service and offers long-distance in the form of a calling card. This calling card can be used at any touch-tone telephone and includes unlimited state-to-state calling and international calling to over 60 countries. Our second offer is Online Advantage; which is unlimited, high-speed, dialup Internet. We provide free customer service and technical support and access to the Internet at over 10,000 access points nationwide (great for traveling). Our final offer, Ultra Thermo Boost 2000 is a dietary weight-loss supplement. Our supplement contains the natural, safe ingredient Hoodia. If the customer opts in to any of these offers, they agree to cancel the services(s) within the 10-day trial period to avoid charges.

All customer orders are verified by a third-party taped verification. Each taped verification is reviewed to make sure that the customer did, in fact, agree to our products and services. During the taped verification, the exact terms and conditions were described to you. Additionally, when you agreed to our services, we communicated our contact information to you, including toll-free numbers for each of the services through which to cancel should you decide you did not need them.

We are very concerned with customer service and with the satisfaction of our customers. Because you are unsatisfied with our products and/or services, we would like to mail you a refund agreement for the full amount of 149.50 to you for your signature. However, being that no identifying information is shared on this site, we are requesting that you call in immediately to the customer service number listed below. Please tell the customer service agent you are responding to a report from this website.

We appreciate this opportunity to respond to your complaint. We hope this will satisfy your concerns and that this matter will be considered resolved. Please call our customer service number; (866) 904-7796.


Respectfully,


Jared (Badge #1096)
Quality Control Manager,
Unified Services

UNIFIED SERVICES, Ultra Thermo Boost, Online Advantage Internet Inc, Call USA Inc Unified Services ripoff offered 3 services for trial period and then charged my bank acct $149.50 without my consent.

*EDitor's Suggestions on how to get your money back into your bank account!

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them