Report: #988368

Complaint Review: Salon PS

  • Submitted: Fri, December 28, 2012
  • Updated: Thu, January 17, 2013
  • Reported By: amptp1 — golden Colorado United States of America
  • Salon PS
    15 1/2 franklin st chagrin falls ohio44022
    Denver, Colorado
    United States of America

Show customers why they should trust your business over your competitors...

 This company is taking our jobs at the retirement communities, and assisted living. They replace experience stylist with 25, 30 years in , and put inexperienced stright out of school no nothing beginners in the senior salons . just what a 90 year old person needs. then the pay this beginner nothing and take the rest of the pay for themselves. What is the matter with this picture, is your granddaughter of 18 years going to respect and care for seniors the same as a 40-50 year old woman. and these communities that are so lazy that you can not advertise for experience help . sad sad world
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This report was posted on Ripoff Report on 12/28/2012 06:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Salon PS takes good paying jobs away from senior stylists

AUTHOR: Joey - (USA)

I worked in a very nice salon in a senior independent/assisted living community.  I provided my own equipment and supplies and paid a minimal commission in the form of rent to the facility management.  There were 4 of us working as independent contractors, all retirement age and living on limited incomes.  Many salon jobs do not provide well for their employees future and this gave us a chance to live a more comfortable lifestyle, pay for our health insurance and have some security. Being older, we all were able to do the type of weekly styling the clients in our facility desired.  During the time I worked there I was never aware of a complaint against any of us or our work.  

Then Salon PS came in and I suppose it sounded good to management, SRG Resource Group, as they would not have to deal with collectiing our monthly rent.  We really caused very little extra work for the manager, but unfortunately for the owners of these facilities, the bottom line is more important than providing their residences with what they desire and what is best for them.

Salon PS did interview us, but were not interested in us as we were used to being I.C.s, and of course we weren't interested in taking a drastic cut in pay for the same work.  Although we really became attached to our clients - many were like family and called us for weeks begging us to come back after Salon PS took over.  Of course, we had no control over the situation.

Unfortunately, Salon PS and similar companies are taking over all of the upscale senior living facilities and it has become very difficult for a senior like me to find a similar job.  Since I'm now in my 70's I'ts very difficult for me to work a full schedule and help some of the older people in wheel chairs with extreme disabilities.  However, nursing home jobs seem to be the only ones available for I.C. so I do my best.  I do enjoy the people so very much and can identify with their stage of life and the difficulty of change in today's world.  I think they really appreciate that.  I know that I do.

Shame on Salon PS and others that are taking these opportunities away.



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#2 UPDATE Employee


AUTHOR: Cindy - (United States of America)

You must be having a bad day? 

My husbands job relocated us and I sadly left 30 years of clients behind.  

Salon PS pays me as much ad I would in any commission salon.  Working  with senoirs was new for me but I really enjoy the work. 

I'm happy you make that much money, but as you know in this industry starting out in a new area  requires time to build clients.   We plan on moving in a few years, so I didn't find it neccessary to build clients in a public salon. 

Working for Salon PS has been rewarding and fair, reguardless of some disgruntled stylists comments.

Sounds like you have a great business going for you.  Have a better day.
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#3 Author of original report


AUTHOR: amptp1 - (United States of America)

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#4 Author of original report

what a lie

AUTHOR: amptp1 - (United States of America)

if you have been in the business that long why are you not working for yourself that says you are a low grade stylist. I have worked for myself for 10 years in assisted living and retirement communities and I really like being paid 100% in my pocket not some worthless company with worthless stylist and untrained beginners what a joke. if you really think you are in a good company you are a joke good luck with your 40% you must be starving. I make $900 to $1000 a WEEK jacka**
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#5 UPDATE Employee

It's no wonder

AUTHOR: Cindy - (United States of America)

It's no wonder you shouldn't work with senoirs.  You are crude in the way you speak of physical problems that they might have.  I work for Salon PS and I'm paid more commission than that and I except tips.  If you are paid less and are qualified, why don't you choose another place to work
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#6 UPDATE Employee

absolutely wrong

AUTHOR: Cindy - (United States of America)

SalonPS has went into senior care facilities and made every effort to create a wonderful place for seniors to receive quality salon care. To qualify to work for SalonPS, a licensed stylist must successfully demonstrate abilities in hair care and styling techniques.  They must have a caring and compassionate personality to work with seniors. 

When SalonPS would take over the responsibilities of a salon, they invited all current stylists to go through the interview and hiring process, which is a correct thing to do.  Stylist are offered a fair commission and other benefits.

I have 32 years experience as a stylist. I've worked in (3) SalonPS Salons in Colorado.  I love the work.  In all of the SalonPS salon I been in, there aren't any 18 yr olds employed there.  Even if there were 18 yr old, what difference would it make, they have to be a licensed cosmetologist and PASS the interviewing process.

When I excepted the stylist job with Salon PS, the residents that I took care of, thanked me many times over for being there.  They explained that before SalonPS took over the care of the salon, the old stylist was rough and did terrible work and they had no choice but to go to her.  I make sure they get the best salon care possible and they and the staff appreciate it.  I can assure you that my personal experience with Salon PS has been a positive one.

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#7 UPDATE Employee

Salon PS is a good company

AUTHOR: Stylist - (United States of America)

I am an employee of Salon PS working in a Las Vegas community, and I have been very pleased with the company and support I've received.  I worked as an independent stylist for 10 years prior to taking the position at Salon PS.  The interview process included a one on one interview and a haircut/styling demo.  This company wants to ensure that all employees are experienced and skilled stylists.  When we took over the existing salon we remodeled the space into a beautiful, modern shop.  All the residents were very pleased with the work and improvements.  We offer a variety of services that are priced appropriately for a senior facility.  As an employee you are provided with all products, tools, and equipment.  The commission rate is fair and we are paid promptly biweekly.  Having a company like Salon PS in these senior living centers makes it easier to ensure reliability and good customer service, as opposed to having independentst stylists working as they please.  As stylists we begin working with a built in clientele that we can build upon and grow with time.  Salon PS is a good company to work for and strives to employ only professional and experienced stylists who have the patience and caring nature needed to work with seniors. 
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#8 Author of original report

Poor service bad work pays 40%

AUTHOR: amptp1 - (United States of America)

Poor quality work beginners have no time in a salon they only pay their workers 40%  of what they take in and do not hire anyone older only beginners right out of school sorry company takes jobs from the experenced qualified workers who have do this independly  for years . I want older experenced hairdresser to work with seniors we have the patience the compassion. are the 18 year olds going to clean the crap off of them when they crap in your chair this company does not let them collect tips so the company pockets the tip money also sad what this country is coming to. more greeeedy people at the expense of our elders
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#9 UPDATE Employee

Seniors who are Well taken care of by Salon PS

AUTHOR: satisfied employee - (United States of America)

So sorry that your information is not accurate, I am a licensed stylist for 29 years and as an employee of Salon PS can speak from experience.  Our stylists are well trained, experienced and love our residents who we are privileged to care for.
I have many co-workers who have been doing hair many years longer than myself, and I have never seen an inexperienced stylist with Salon PS.
I think it is great how so many pro stylists like me are finding Salon PS through different websites available now.  What a great resource for all of us! 
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