Salon Spaware's (out of Canada) favorite response is "Next month it will be done", that will only work a couple of times before patience starts to run out. Now, if it is the policy of the company to advertise, distribute and sell software that has NOT been fully de-bugged then I don't want it. So, when Brad in early April 2011 stated that the marketing module I paid for six months ago will be ready on May 01, I was elated. But later when I called on May 02, 2011 Brad told me it was the instruction of the owner that he will not help me at all because of a complaint I posted the previous month (even won't answer is the program is ready) and that is a business practice I will not tolerate. In addition, I will not pay for tech support on a product that is not fully ready because here I am six months later with only half a product. This is not my first issue with the company and they seem to have several issues in regards to their programming. I was told, after six months, by Brad that the credit card module was defective and that all resources have poured into that software module.
I don't like the smaller guy getting pushed around and trust me being on a computer all day and copying and pasting a specific complaint is a great way to say you guys are messing up and you
should be prepared to handle any criticisms from potential clients. My complaint is not my fault but a result of your lack of actions and your business practice of threatening clients who have purchased a great amount from your company. But I get it, Salon Spaware can say "Hey this company has spent thousands and they NEED US to keep going. No, I will seek out US based companies for a new program and add that to my complaints for any readers who are following the DOZENS of posts I plan on putting up. I don't take threats in a very calm matter.
If any potential buyers have any questions please contact Jim @ (((phone number redacted))) QC Reflexology.CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.