ED Magedson – Founder
Salon Supply Store10358 Riverside Drive Suite 120 Palm Beach Gardens, Florida USA
Salon Supply Store SalonSupplyStore.com Sold defective product, would not work with customer Palm Beach Gardens Florida
I purchased a fluorescent mirror light with a desk clamp for $42 from this merchant's eBay store on 11/21/2013. I used it as a desk lamp, quite sparingly. On March 27, for no reason, the light inside emitted a loud "pop" while the light was on and smoke filled the room. Later I disassembled the light to find that the bulb had burst and gotten so hot that it cracked its housing.
It was beyond the 30-day eBay warranty period, so I couldn't open a case. However, a lamp is supposed to last longer than four months of normal use -- especially a fluorescent one, which is supposed to use far less power and generates far less heat. It is also not supposed to pose a danger to life and limb during normal use. This was a shoddy product, and I was lucky it didn't harm me or my family.
I contacted the seller through eBay messages. I asked to ship it back for either a replacement and pay shipping. [continued below]....
This report was posted on Ripoff Report on 03/28/2014 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/salon-supply-store/palm-beach-gardens-florida-33410/salon-supply-store-salonsupplystorecom-sold-defective-product-would-not-work-with-custo-1134439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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