Report: #1179072

Complaint Review: Sammydress

  • Submitted: Wed, September 24, 2014
  • Updated: Wed, September 24, 2014
  • Reported By: Rebecca — Wellington Other
  • Sammydress

    Internet
    USA

Sammydress Frances...RoseWholesale.com Rosegal Rosewholesale, Sammydress, Rosegal, Dresslily, Rosewe, Choies, a happy deal, Globalegrow, Everbuying,fashiondresswholesale, Mart of China, Yeegow, on Ebay they are Global_egrow, All part of a company called Yigou Inter Disgusting ripoff company!!! Pathetic!!!...pathetic, pathetic, pathetic!!!!! Singapore or Hongkong Internet

*REBUTTAL Owner of company: Solution for The Items You Haven't Received

Show customers why they should trust your business over your competitors...

Ordered 3 products to see how the service was...SOOO glad that i didnt splash my cash, as it has been a month of constant apologies with no grounding!!! "2 days...3 days...another 3-5 days etc and we will send the order to our warehouse and get it shipped out as fast as we can" I asked for a refund twice till they said "its too late, we have already sent it to our warehouse" Naturally, I swore my head off and got sent the "tracking number" with more F**king apologies...searched the tracking number to find out its not a valid number and like it's company...FAKE FAKE FAKE!!! I am still waiting on PayPal to see where my money is...fingers crossed, PayPal is still legit :\

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This report was posted on Ripoff Report on 09/24/2014 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sammydress/internet/sammydress-francesrosewholesalecom-rosegal-rosewholesale-sammydress-rosegal-dressl-1179072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Solution for The Items You Haven't Received

AUTHOR: nancy - (USA)

Dear  Rebecca,

We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future. 

As for the issue you mentioned.

Please kindly contact us by browsing http://www.rosewholesale.com/m-article-id-12.html.

Would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?

We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.

Thank you again for bringing these matters to our attention.

Rosewholesale Customer Service
http://www.Rosewholesale.com

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