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Report: #1263839

Complaint Review: Sammydress - Suzhou Jiangsu 21512 Internet

  • Submitted:
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  • Reported By: Mel — Mountain Home Arkansas USA
  • Author Not Confirmed What's this?
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  • Sammydress Bldg C4-C6 GLP Park #88 Xiandai Ave SIP Internet China

Sammydress From: Li Chuyun 1st order men's shirt & rhinestone headband. Then a 2nd order arrived with 2 MORE shirts, another headband, necklace/earrings that had been cancelled, 2 necklaces ordered but not received. The package was WADDED into a "ball"with scotch tape insuring the "flat pkg was a "wad" Suzhou Jiangsu 21512 China Internet China

*UPDATE Employee: Urgent solution for the charge issue

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I orderd a man's black/red trim shirt and 1 rhinestone headband. They arrived.  Next, another pkg arrived with 2 more shirts, another rhinestone headband, on one order I had canelled a lot of merchandise, yet several of those items were placed inside the 'wadded up" 2 shirts. Postal carrier delivered to our door not understanding "why" this was in this condition.  I opened and saw 2 shirts I did not order, the 2nd headband I did not order, a cancelled pearl necklace w/earrings, missing was a sweatshirt I ordered, a necklace I ordered.  A small pearl headband that was cancelled.  I went online and reviewed my "orders" where it clearly showed items cancelled, yet shipped and charged now 3 xs for a man's shirt I only ordered 1, 1 headband already gotten yet a 2nd one and another charge. Another necklace and sweatshirt not included.  The prices beside thecancelled items showed I  have been charged and charged again and again and items bought have not arrived.   I read on your site tonite postings about this company Sammydress. com and thought I "just" filed a complaint against a collection agengy charging me for magazines for $808.79 which I never purchased and/or never got nor do I want them, not then, not now.  So this is the 2nd issue I now have with "being taken!"  And reading posts about THIS company, I KNOW I will not get my $ returned and may be continued to be charged repeatedly, from what other people have posted about this Sammydress. com company. 

This report was posted on Ripoff Report on 10/26/2015 11:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sammydress/internet/sammydress-from-li-chuyun-1st-order-mens-shirt-rhinestone-headband-then-a-2nd-order-1263839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Urgent solution for the charge issue

AUTHOR: nancy - (USA)

POSTED: Wednesday, January 20, 2016

Dear customer.

 

Thank you for taking your time to write your review.

 

However,we must clarify that:

 

We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, 

we respect your opinion. It will be nice if you can respect the opinions of other reviewers too 

because it is not fair to accuse other honest reviewers of being liars. 

 

Could you please send us your Valid Specific Order Number? so we would get in contact with you and check

what really happened to your order.

 

Please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.

 

Thanks a lot for your cooperation and understanding in advance!

 

Kind regards,

Sammydress.com

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