Samsung Direct Failed to ship product after charging me for it. Saracuse New York

I ordered a computer monitor from Samsung Direct on 12/06/15. It was in response to a direct solicitation email from them. The monitor has not arrived as of 12/17/16. I have called every week. Every time they tell me it may ship the next week. The next week I receive a new back order email. They charged my PayPal account on 12/07/15. Last week they told me they would refund my purchase price of $320.99. They have not. They use a clearing company to charge PayPal accounts. That comapny says they cannot refund my money. They tell me to contact Samsung. Samsung says the clearing company should process my refund. Nobody will give me my money back. I am out money and no monitor. PayPal says hey will look into it but it could taker 30 days. It took them less than a day to teke my money. They have had it for a month and a half. Now nobody can give it back. Stay away from this company. They could care less about thier customers.