Report: #1092403

Complaint Review: SAMSUNG REPAIR CENTER,RSI - Plano Texas

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Submitted: Wed, October 16, 2013
Updated: Wed, October 16, 2013
Reported By: Brian — Marianna Florida

Author Not Confirmed

Why?

SAMSUNG REPAIR CENTER,RSI 2901 SUMMIT AVE SUITE 100 Plano, Texas USA

Phone: 1-888-987-4357
Web:
Category: Cellular Phone Companies

SAMSUNG REPAIR CENTER,RSI Glitch in software update turns into Liquid damaged on PBA components Plano Texas

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Repair Status

Ticket Number
current status
service requested date		customer's unit received date
expected repair date		completed date
ship date		tracking no. (to samsung)	1Z6VF6378792854541
carrier name		tracking no. (from samsung)
message from samsung	10/16/2013//14:36:14//0001773863//Telephone//ASC 10/16/2013 1:35 PM-PBA Inspection: The unit has left the technician. SOLUTION: BER 10/16/2013//14:36:12//0001773863//Telephone//ASC Liquid damaged on PBA components 10/16/2013//14:30:24//0001773863//Telephone//ASC 10/16/2013 1:30 PM-Pablo Garcia: The Unit did not pass Quality Assurance Check. 10/15/2013//12:59:26//0001773863//Telephone//ASC 10/15/2013 11:58 AM-Pablo Garcia: The unit has left the technician. SOLUTION: Replaced Component - S/W Updated 10/10/2013//15:07:57//0001773863//Telephone//ASC 10/10/2013 2:07 PM-Eliud Gonzalez: Accessory: BATTERY,BATTERY COVER,SIM CARD 10/10/2013//15:07:57//0001773863//Telephone//ASC 10/10/2013 2:07 PM-Eliud Gonzalez: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)

This report was posted on Ripoff Report on 10/16/2013 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung-repair-centerrsi/plano-texas-75074/samsung-repair-centerrsi-glitch-in-software-update-turns-into-liquid-damaged-on-pba-com-1092403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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