Report: #604912

Complaint Review: Samsung USA

  • Submitted: Wed, May 19, 2010
  • Updated: Tue, July 06, 2010
  • Reported By: roadrunner441 — stuart Florida United States of America
  • Samsung USA

    United States of America

Samsung USA Metro PCS Samsung Code Rebate Ripoff, Internet

*Consumer Comment: Metro PCS Samsung Code $50 Rebate Offer

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I sent away for my $50.00 rebate from Samsung USA for a Samsung Code (Metro PCS) back in Feb 2010. They have a number listed to call and check on the status, as I have used it before. Samsung states that my information was received and entered into there system in March. Almost for weeks after I mailed it. Come on people the mail is slow but not that slow. Now I call the number and get a voicemail. Seems to me as thou Samsung never had any real intent to honor these rebates. So I am calling it a Rebate Ripoff.
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This report was posted on Ripoff Report on 05/19/2010 12:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Metro PCS Samsung Code $50 Rebate Offer

AUTHOR: dakid - (United States of America)

I bought my Samsung Code phone from Metro PCS too, on April 12, 2010 and sent all the information and paperwork they requested the day after that. The Samsung paperwork says to wait up to 10 weeks and the 10th week would have been June 21. It is now July, 2010 and I still have not received anything. I called Metro PCS and had to call them several times because their automated system would disconnect me or not put me through to someone that I could talk to. I finally punched in the number for billing at the prompt. I got to talk to a girl in the Philipines and told her I haven't received my rebate from Samsung. She gave me the Metro PCS website and thought I would be satisfied with that. I told her I already got my Metro PCS rebate of $25, but I didn't get my $50 rebate from Samsung, so finally I got her to give me the toll-free number for the Samsung rebate people. I called the number at 3:52pm Pacific Standard Time and got a voice mail and left a message. I'm hoping they get back to me. Their hours are m-f 9am to Central Standard Time. The number for you, in case you don't have it, or for anybody else that wants to get in touch with Samsung about this rebate is: 888-744-8742 and when you call it says that the the number is specifically set up for the March Mania and Super Saver promotion, whatever that is. I'm assuming that this promotion is the Feb-March 2010 promotion.
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