• Report: #1104729
Complaint Review:


  • Submitted: Thu, December 05, 2013
  • Updated: Thu, December 05, 2013

  • Reported By: Robert T — Plainfield Indiana
Internet, Select State/Province USA

Samsung Samsung took my money and ran Internet

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I bought my wife a Samsung Galaxy 2s from www.boostmobile.com this was a big purchase for us.  She has kept it in a top grade case with a screen protector 100% of the time. The phone was in like new condition when it went into safe mode and would not come out of it. I sent it in to Samsung to be repaired or replaced under warranty.  She has never exposed it to water, rain etc.  No temperature extremes have been encountered but lees then 1 year it’s got Liquid damage and corrosion on the control board!

Samsung refuses to replace the phone even though they are mistaken or there is an obvious design flaw. 

I will NEVER buy Samsung again ever!

I will be contacting the BBB

This report was posted on Ripoff Report on 12/05/2013 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/samsung/internet-select-stateprovince-internet/samsung-samsung-took-my-money-and-ran-internet-1104729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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