Complaint Review: Sandals resort
Sandals resort ripoff Sandals kept deposite of $ 8773.50 upon cancellation one week prior to arrival at resort. outside of USA jurisdiction carribbean
A vacation confirmation was made and a deposite was placed on a requested credit card for a total of $8575.50 A weeks stay at Sandals La Toc golf and Resort in St. lucia was to start on September 1, 2011.
on August 24th my partner backed out and cancelled. I immediately contacted Sandals, (ticket # 194363007) and notified them of the cancellation.
Message was Received by Sandals, (W3060116212628) so they were aware of my cancellation one week prior to arrival. I received the run around via their "ETS Response Center. I then called the provided phone # 1-800-327-1991 ext 4008 and was told NO REFUNDS !
Hiding behind the Name, "Unique Vacations" I found out they are not headquartered in the United States and therefore do not have to follow American business ethics.
Given issue Response id 363007 I am now a firm believer in "Buyer Beware". I pray anyone thinking about using these unscrupulous crooks do a little research and retain the services of an American based agency and not a fly by night Carribbean Cartel.
This report was posted on Ripoff Report on 07/07/2014 11:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sandals-resort/internet/sandals-resort-ripoff-sandals-kept-deposite-of-877350-upon-cancellation-one-we-1160303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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