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Report: #1307011

Complaint Review: sarraf.com - Internet

  • Submitted:
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  • Reported By: goldbuyer — New York New York USA
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  • sarraf.com Internet USA

sarraf.com sarraf Fraud Deceptive advertising. Horrible Customer service. Internet

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Purchased a gold curb chain from them what a horrible experience.  They promised that it was  6mm and 20.8 grams.  When I got the chain it was lass than 5mm and less than 17 grams in weight.  Also they promised that it was made in Italy  the chain didn't have a "Made in Italy" stamp on it.  When I called their customer service it was even more traumatic.  They tried to tell me that I received the correct chain and these were normal tolerances.  Also they said that it didn't have to have a Made in Italy stamp on it to prove that it was made in Italy.  What a bunch of liars.  It was a big project to get a return authorization and get my money back.  Took over a month.  I would suggest that you stay away from Sarraf.

This report was posted on Ripoff Report on 05/21/2016 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sarrafcom/internet/sarrafcom-sarraf-fraud-deceptive-advertising-horrible-customer-service-internet-1307011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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