Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #371432

Complaint Review: SAT / ACT Prep Center - Coppell Texas

  • Submitted:
  • Updated:
  • Reported By: Gloucester Virginia
  • Author Confirmed What's this?
  • Why?
  • SAT / ACT Prep Center 1203 Crestside Drive, Suire 310 Coppell, Texas U.S.A.

SAT / ACT Prep Center Deceptively lead parents to believe their child signed up for ACT/SAT Prep information at school. Failed to honor return policy and refund billed credit card. Coppell Texas

*UPDATE Employee: Customer was refunded by this company

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

In June of this year I received a call from a gentleman representing the SAT/ACT Prep center. He led me to believe that my son had requested information on test preparation at school. He offered the study material on a trail basis for 30 days. Since my son was not home at the time, I went ahead and purchased the material. Upon further discussion with my son, I determined he had not requested such information. I then decided to return the material, unopened when it arrived. I called the number provided with the software and followed the instructions for return of the unopened material. I mailed the material to the address directed when I was given my return authorization number. A USPS confirmation receipt shows the package being delivered to the Coppell , TX address provided but my credit card has still not been credited the $119.00 spent on the software. The package was delivered on July 25th and today is Sep 8th and I have heard nothing from the Prep Center. Attempts to contact the SAT/ACT Prep Center have met with disconnected telephone numbers. With frustration, I guess my next step is to contact the VA Attorney Generals Office and file a complaint. I also continue to research similar reports and ACT/SAT prep sites in hope of finding a real ACT/SAT Prep Center representative to talk to.

Jeff
Gloucester, Virginia
U.S.A.

This report was posted on Ripoff Report on 09/09/2008 07:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sat-act-prep-center/coppell-texas-75019/sat-act-prep-center-deceptively-lead-parents-to-believe-their-child-signed-up-for-actsa-371432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer was refunded by this company

AUTHOR: Management - (U.S.A.)

POSTED: Wednesday, October 01, 2008

IN RESPONSE TO THE CUSTOMER "RIDENOUR" . THE CUSTOMER CLAIMS THAT THEY WERE UNABLE TO CONTACT US. WE RECEIVED A CALL FROM THIS CUSTOMER THE DAY AFTER FILING THIS REPORT. SHE DID NOT MENTION TO CUSTOMER SERVICE THAT SHE WAS UNABLE REACH US. SHE WAS ALSO CREDITED THE PURCHASE PRICE OF THE PRODUCT AS SOON AS SHE CALLED!

SINCERELY ,

SAT AND ACT PREP

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now