Saturn Of Albuquerque Ripoff, refuses to repair BRAND NEW car under warranty, humiliates customers Albuquerque New Mexico

I have had problems with my Saturn for years. Everytime my engine light went on it meant an internal cylinder head replacement. This was covered 2 out of 3 times it died as I bought an extended warranty. The first time my car died it only had 22K miles on it that "fix" lasted 13K miles and it died again.

Where I made a mistake was that I should have pursued an immediate Lemon Law Action against Saturn rather than being persuaded by Saturn that this was no big deal and it will be fixed for good this time.

The second "fix" lasted 20K miles and cost me 2K to repair. I took them to court and won.

Do yourself a favor while this vehicle is still new enough to get your entire purchase price back. File a Lemon Law action in your state.

Saturn is the worse crap car I ever owned, the worse manufacturer I ever dealt with.

Get rid of this bomb file a Lemon Law Action.

Are you trying to teach Saturn a lesson by trading in YOUR car, which you admit to enjoying so much that you recommended your mother to buy one just like it? I highly doubt Saturn will be hurt because you traded in your prized possession. The only one who will be adversely affected is YOU.

As for your mother's situation, simply take the car to another Saturn dealer where the quality of service may be better; alternatively take it to any GM dealer as they service Saturns as well. Or, shell out a few bucks and have it looked at by a private mechanic.

Your mother paid $18,000 for the car --- is it really worth all the thousands of dollars of depreciation to trade it in over what is probably only a $2 part that needs replacement?

Are you trying to teach Saturn a lesson by trading in YOUR car, which you admit to enjoying so much that you recommended your mother to buy one just like it? I highly doubt Saturn will be hurt because you traded in your prized possession. The only one who will be adversely affected is YOU.

As for your mother's situation, simply take the car to another Saturn dealer where the quality of service may be better; alternatively take it to any GM dealer as they service Saturns as well. Or, shell out a few bucks and have it looked at by a private mechanic.

Your mother paid $18,000 for the car --- is it really worth all the thousands of dollars of depreciation to trade it in over what is probably only a $2 part that needs replacement?

Are you trying to teach Saturn a lesson by trading in YOUR car, which you admit to enjoying so much that you recommended your mother to buy one just like it? I highly doubt Saturn will be hurt because you traded in your prized possession. The only one who will be adversely affected is YOU.

As for your mother's situation, simply take the car to another Saturn dealer where the quality of service may be better; alternatively take it to any GM dealer as they service Saturns as well. Or, shell out a few bucks and have it looked at by a private mechanic.

Your mother paid $18,000 for the car --- is it really worth all the thousands of dollars of depreciation to trade it in over what is probably only a $2 part that needs replacement?

but first I would suggest taking your vehicle somewhere else for diagnosis. Find out what is really wrong with the vehicle.
Once you know, then talk to the dealership again. If they refuse to do anything about it or reimburse you for the diagnosis fee when they should have done it themselves the first time, then make a formal complaint to Saturn.

Since I don't have anymore information I can't say what steps to take after that, but I think first you need to find out what is really going on with the vehicle. It's true that a check engine light doesn't necessarily mean that something is wrong with your engine, it's usually just a sensor or something minor. Either way the dealership should never tell you to just ignore it.

So again, I would suggest taking it to another shop. You could try another Saturn dealership, they may also be able to help you sort out the problems you have had with the other dealership. Or try an independent repair shop. Not a quicky lube or any other chain store. Just take it to a regular independent mechanic, preferably one that specializes in check engine lights and diagnosis. You want to actaully pay for this service, a free diagnosis is not going to give you the information you need so don't bother with autozone or any other place that offers to do it for free. Anyone who is good at diagnosing problems like this will absolutely charge for it. You should also get a full report of what they did and what problem(s) they found. You need this when you talk with Saturn again.

Don't just dump the car, really it could be a minor repair. Even new cars will occasionally have a faulty part.