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Report: #331018

Complaint Review: Savefuel.ca A Division Of Hydrogenx - Vineland Ontario

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  • Reported By: Orangeville Ontario
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  • Savefuel.ca A Division Of Hydrogenx 4309 Springcreek Vineland, Ontario Canada

Savefuel.ca A Division Of Hydrogenx No instructions, no support, no phone calls returns, empty tubes, scam, ripoff, do not deal with them Vineland Ontario

*Author of original report: Misunderstanding

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We were scammed by savefuel.ca, rec'd UPS box with junk in it with no instructions, paid almost $400.00, never returned phone calls, no emails, all automated website, with Trust Seals on it so you think you can trust them. Fake answering machine, all the same for support, sales etc. Paid with a credit card, have contacted Better Business Bureau, Attorney General, Police and Ripoff Report. The address does not exist, phone number etc, on Canada 411, reverse searches. Company is fake. Cannot get a response or a refund, thank God I didn't order the $1000.00 item. Please act with extreme caution, there are tons of complaints on the internet, even Better Business Bureau. It sounds too good to be true, it is.
They are www.savefuel.ca

Barb and dave
Orangeville, Ontario
Canada

This report was posted on Ripoff Report on 05/06/2008 10:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/savefuelca-a-division-of-hydrogenx/vineland-ontario-l0r2c0/savefuelca-a-division-of-hydrogenx-no-instructions-no-support-no-phone-calls-returns-e-331018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 Author of original report

Misunderstanding

AUTHOR: Barb And Dave - (Canada)

POSTED: Friday, June 20, 2008

I am the person who wrote this complaint, when we ordered this item, it took longer than we expected, causing concern, then when we did receive it, there were no instructions in the box and we were so excited about receiving this and had to wait more. The instructions came by email a few days later. Then we thought the instructions were a little vague. But the unit works and we are happy with it. We get 40% better gas mileage. The support online from this company was a little slow. But FROM WHAT I UNDERSTAND, THEY ARE SWAMPED AS YOU CAN UNDERSTAND. THIS IS THE THING FOR TODAY WITH GAS PRICES THE WAY THEY ARE AND THIS COMPANY IS SWAMPED. WE ARE SORRY FOR JUMPING THE GUN AND HOPE THIS NEGATIVE REPORT CAN BE REMOVED. PLEASE FORGIVE US.
BARB (DAVE HAD NOTHING TO DO WITH THIS, I'M A HOT HEAD)

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