Report: #812273

Complaint Review:

  • Submitted: Wed, December 21, 2011
  • Updated: Wed, December 21, 2011
  • Reported By: Katheryn — Plant City Florida United States of America
    United States of America, Doug Van Arsdale, Mona Cayard,also owners of Bought a Subway giftcard. Never received it! Site no longer exists! sacremento, Internet

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I heard of through a coupon site on the internet. I ordered a Subway gift card promising to double the amount I spent. As soon as I ordered it I knew something was wrong. I tried calling the 800 # only for it to ring endlessly then hangup on me. Then  found a different 800 number on the site on a FAQ page. I called that number. The guy who answered sounded very unprofessional. It sounded like he was at McDonalds and answered his cell phone. He even told me to hold on a minute. I felt like I was calling someone on Craigslist not a reputable company. I was upset that my sign up credit would not be applied to my Subway card purchase. He said that that deal did not apply for credits. He said he could refund my money but wanted my card number on the phone so he could refund it. It sounded fishy. So I left it. He told me in a few weeks when the deal was up to go into my account and retrieve my card and it would be mailed out. At the end of the call he asked me how I got this number. I thought that was weird. I said from your website. I also told him the other number doesn't work. He sounded like a high school kid.  I went on the site immediately and erased my credit card info because I was taken back by the call. I redeemed the card like he told me when the time came. It has been a month and no card in the mail. I wake up today to call them and there site no longer exists. JUst want my money back.
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This report was posted on Ripoff Report on 12/21/2011 08:33 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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