• Report: #1119534
Complaint Review:


  • Submitted: Thu, January 30, 2014
  • Updated: Thu, January 30, 2014

  • Reported By: Kathy — Ransomville New York
PO Box 101420 Fort Lauderdale, Florida USA

SaveologyTech Techzilla/Qology Direct/SaveologyTech Scammers/Fraud Fort Lauderdale Florida

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 On February 16, 2016, I purchased a Time Warner Cable (phone:888-892-4373)  bundle package through Qology Direct (phone: 800-892-2253)  on-line and was directed to purchase a Techzilla Router (ph: 866-226-0011)  through SaveologyTech (rebate phone no:  877-713-5405)   that was fully rebated and would cost $14.95 to install.

  Not only was I never informed that this was a Time Warner Cable second party provider, the router was NOT compatible when TWC came to hook it up, TWC did not back this company up and I had to pay 4 installation charges of 39.99 to finally obtain router connections through the TWC rental router.

  I still have the Saveology Router brand new in the box; NO rebate after 12 months, and many promises that my rebate check is in the mail.  I am very disgusted with Time Warner Cable for allowing this type of seond party provider; the way we were mislead to purhase a router that was refused when TWC came to install it; the way we were never informed of any other installation fees except the $14.95 (of which we ended up paying for 4 TWC service calls at $39.99 each); never receiving my rebate  and the way we were taken advantage of by all of the named above. 

To this day, SaveologyTech insists that the "check is in the mail".  I have printouts of all of this material, including the charges to my VISA and look forward to holding these "companies" accountable.

Thank you.

This report was posted on Ripoff Report on 01/30/2014 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/saveologytech/fort-lauderdale-florida-33310/saveologytech-techzillaqology-directsaveologytech-scammersfraud-fort-lauderdale-florid-1119534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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