Report: #283771

Complaint Review:

  • Submitted: Thu, November 08, 2007
  • Updated: Thu, November 08, 2007
  • Reported By: Carrollton Texas
    9500 West Dodge Road, Omaha, NE 68114
    Omaha, Nebraska
    U.S.A. takes money from your account without authorization and keeps doing it. Omaha Nebraska

Show customers why they should trust your business over your competitors...

I had a mysterious $1.00 deducted from my checking account and, after contacting my bank, found that it was My account was in overdraft protection at the time, so an additional $32.00 was charged to may account. I attempted to contact savingsmart by telephone, but they don't answer it. I began writing emails to them, and they kept writing me back, explaining that my account had been closed and a refund would be sent to my bank. They explained that I would see this on my bank statement in one or two months, depending upon statement cycles. The next week they did it again, costing me another $32.00 in fees (overdraft protection is a courtesy service of my bank and not meant for this abuse). Savingsmart's story is that I signed up for their service while responding to another offer over the telephone. They refuse to explain to me how this came about or how they obtained my account information. I certainly never gave my checking information to anyone over the phone! After repeated emails and my telling them that I am having my bank investigate, as well as filing fraud charges, they have finally responded from their "Compliance Department" to research my claims. All they want is for me to send them all of my account information, including all debits, credits, deposits and non-sufficient fund charges!!! DO NOT TRUST THIS COMAPNY111

Carrollton, Texas
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This report was posted on Ripoff Report on 11/08/2007 05:50 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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