SBC Telephone Company Pseudo-Slamming ripoff Canoga Park California

I do not use SBC. I get marketing materials from them constantly, which go straight to the shredder. I switched to Vonage several months ago, my service is better than with "traditional" companies, I have unlimited calling in the US and Canada and super-cheap international long distance. This, along with my home fax line runs me $39.05 a month. No packages of calling features to choose from...already there. If the cable goes out, calls automatically forward to my cell phone.

Unfortunately, some of the lan line "other choices" are really no choice at all..one company worse than SBC was MCI's local "service"...I could write a book about them.

I tried to 2 months to change my service and yet it has not been changed - I only use this service for my internet - what does it take to get this stupid service to change my options!!!!!!! HELP - my blood or my first born? I have never had soo much trouble with one company!

You will NOT get any satisfaction from SBC regarding this. This is standard policy for them. They do this for all their services. I have had similar issues with them over ADSL service. All I did was move and suddenly the whole reality of thier billing changes. If you try to get out, you get slammed for early termination. A friend of mine even went along with their "plans" and tried to upgrade his ADSL service after moving. Not only were they now charging him more for the same service, they slammed him with an early termination of the FIRST plan he had. The only way to deal with this thanks to the current "corporations are exempt from being ethical" atmosphere in this country (thanks Bush!), is to simply ditch SBC when you get the chance.

As of now, I have cancelled my phone service from them. It is my only recourse at this point. Come March, I will be at the end of my 1 year term (slavery) to SBC on my ADSL line. I will be dumping them for another provider as well.

If the company sucks.....leave them. Plain and simple.

SBC has been very aggressive with their telemarketing as well since I dropped them as my local phone carrier. Each time I get one of thier people on the phone, I read them the riot act and give all the horrors they have put me through over the past year. One actually had the nerve to say "well if you goto another company, you will still be using SBC equipment, and if something goes wrong, you will still get an SBC tech comming out". My response to that was "either way, I will NEVER have to deal with your bills, your customer service and your screw-ups ever again. Thats what I will be paying another company to do, and ethical one!".

Ditch them! They are big, bloated, over-bearing, and impossible to deal with on any level. Now with the purchase of AT&T it will only get worse. Once again you can thank the current administration in the White House on all this de-regulation. Its allowing the specter of MaBell to return. We consumers will be out in the cold.

(its no surprise that SBC is based out of Texas. Home of Bush......Home of Enron....etc.)