Report: #480755

Complaint Review: - Enhanced Services Billing Inc. , AT-&T

  • Submitted: Sun, August 16, 2009
  • Updated: Thu, January 14, 2010
  • Reported By: Dave Akron — Akron Ohio USA
  • - Enhanced Services Billing Inc. , AT-&T
    United States of America - Enhanced Services Billing Inc. , AT&T, Survivaal Kit, USPRIZEDRAW.COM, Solo communications, The billing resource ESBI, Talent and More, SCAM MONTHLY FEES FALSE CHARGES solo communications Akron, Ohio

*UPDATE Employee: Please contact us for assistance

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I received my phone bill (AT&T) and found it was higher than usual, over double the amount.  When I looked things over, I did not understand Enhanced Services Billing, Inc# 888.288.3724 or The Billing Resource 888.296.8079. I was in shock from seeing these charges.

The first company I called was ESBI.  I was told I signed up for an online account.  I informed them that I did not.  They asked for my information and said that they would block future charges and the number.  I didn't understand the part about block the number.  It wasn't until I tried to call them back that I understood it.  It said for live action, call 1.800.877.TALK.  I was not able to reach them again.  I was given a confirmation number of cancellation to close account.  I was told that someone else at my address signed up for this online.  I informed them no one was authorized to use my number or charge my account since I am the owner of the number.

The second company I have not been able to get in contact with.  I tried calling At&t but it was Sunday and the offices are closed.  This charge is from The Billing Resource "Talent and More" totalling 42.49 monthly service fees 19.95 each and 2.59 in taxes. 

I think that our phone company would research such services before they would agree to bill through them.  You think with a name like At&t that a person could trust their own phone bill.  Not anymore, I am opening every bill and staying with paper.  To those of you that try to conserve, I am sorry.

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#1 UPDATE Employee

Please contact us for assistance

AUTHOR: Victoria - (U.S.A.)

Unfortunately the information you provided is not sufficient for us to assist you; please contact our Customer Care Team and we will do our best to resolve this matter to your satisfaction.


Customer Care Team

Small Business Organization
(877) 726-4222 toll-free phone


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