Report: #341647


  • Submitted: Wed, June 18, 2008
  • Updated: Thu, October 23, 2008
  • Reported By: Uniontown Pennsylvania
    2700 W Plano Pkwy
    Plano, Texas
  • Phone: 888-527-6839
  • Web:
  • Category: Liars

SBS FAMILY FUN REWARDS - JC PENNEY: Call 1-888-527-6839 Unauthorized charge to bank account: call 1-888-527-6839 to remove charge Plano Texas

*Consumer Comment: Worthless Membership programs

*UPDATE Employee: fun family rewards hurts this employee to...

*UPDATE Employee: Consumer Affairs Manager

Show customers why they should trust your business over your competitors...

In April, after receiving an unsolicted charge of $9.95 on my bank account statement, I called my bank, who gave me a toll free number of 1-888-527-6839. I entered O to reach an Operator. I reached SBS Fun Family Rewards, who CLAIMED that I had requested a so-called refund on JC Penney future purchases, which was a lie. I then threatened to report them to my state AND the U.S. Attorney Generals if a credit to my bank account was not issued immediately and my name removed from their files. The next day, the credit appeared in my bank account, and I have not been charged since.

Advice to anyone who buys from JC Penney or any other company who offer a so-called "refund" on future purchases. DO NOT AUTHORIZE OR CLICK ON THE OFFER!! It is a SCAM!!

Once again, CALL 1-888-527-6839, enter O for operator, and threaten to report them.

Uniontown, Pennsylvania
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This report was posted on Ripoff Report on 06/18/2008 01:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Worthless Membership programs

AUTHOR: Laurie - (U.S.A.)

You also need to file formal complaints with the Federal Trade Commission

Yes they do hide what they are selling, because they know if we knew about it we would never agree to the programs.

They hide it with promises of money off, survey's or tiny print with PRE-CHECKED checkboxes and hope you do not notice them while internet shopping. Then hope you do not check your statements for unauthorized charges.
Then are credit cards through GE MONEY, they just do not send you statements, so you won't notice unauthorized charges since they stopped sending you statements.


Credit cards and banks are also in on it as well.

HSBC sends checks to its credit card holders - they clearly state that cashing the check is your agreement to enroll, however I have never cashed a check and was still enrolled. They already had the account info - provided by the credit card or bank.
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#2 UPDATE Employee

fun family rewards hurts this employee to...

AUTHOR: Unbreakable - (U.S.A.)

ok, here we girlfriend works for this company and absolutely hates it as well as feels bad about they are doing. she has been wrote up for not swindling elderly people, for not calling them by there first name, for for giving callers there due refunds and for not not enrolling people in other scams the company offers.

here is exactly how they get you guys and yes I'm sorry to say JcPennys is in on it to. when go to jcpennys and you buy something and you try to return it there is some kind of incentive that you agree to receive and that simple agreement gives them authorization to deduct the 9.95 from your account.

the next way they get people is through mail enhancement products(so guys please beware). there Re numerous other scams that this company has and here they go so you might either want to print this or grab a pin and write it down...Plan plus, Perfect home rewards, Leisure plus, Savings to go, And quest savers.

now if my girlfriend loses her job it will be all worth it if her info to me saves some peoples money cause I know times are getting hard. as far as the refunds to my knowledge the max they will give you is 6 months but they rarely give that cause they either talk the individual in to keeping it or the individual isn't stern enough. you see through this whole report I never called you guys customers cause you have to be willing to shop and clearly if your reading this you weren't that willing.

my baby comes home almost everyday in tears because she really thinks she is lying to guys about how great this scam is(theirs not many honest people out her but believe me she is the needle in the hay stack)and why you should keep it. they have her encouraging elderly people to keep something that they have absolutely no need for and even if the person states sincerely that they just can't afford it because they are on a fixed income she must continue to convince them its worth it. for every retain the employees get(a retain is keeping you guys)a certain dollar amount off of that and will receive a bonus check at the end of the month. another number for them is 1-888-527-6839 and they are located in the aegon building at 2700 w. plano pkwy in plano, tx 75075.

its not just jcPennys in on this scam. we have the maker of the george forman grill, rightsize smoothie(weight loss product) and of course male enhancement products. its most done with products purchased over the phone or on the internet, when they offer you guys a promotion to receive 10-20 bucks off your purchase this is what you are agreeing to. they easily get there money bac cause you guys usually don't catch it for several months. there are other scams out there through this company to so get a pin and write this down or print this out....GET A PIN I WILL WAIT..........OK HERE WE GO...Plan plus, Perfect home rewards, Leisure plus, Savings to go, And quest savers! look at this, here goes a text I just received...(I had a note on my desk sayin i needed to call the customers by their first name and i need to try to make them keep fun fam rewards.And i needed to be more enthusiastic on the call. I wrote back that i dont feel comfortable callin my elders by their first name and i dont Believe in fun fam and with the threat of being fired anyday i am not enthusiastic at all! But i will fake the job! I cant wait for his response.) Now that's the inside stuff! the company had a meeting stating how they were in the process of getting all of the negative talk about them off the web so


with all of that said....the most important thing I have to say is watch your money cause others are!
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#3 UPDATE Employee

Consumer Affairs Manager

AUTHOR: Melissa - (U.S.A.)

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at, by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.
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