Report: #721941

Complaint Review: Scana Regulated GA

  • Submitted: Mon, April 25, 2011
  • Updated: Mon, April 25, 2011
  • Reported By: witchdoctor — Smyrna Georgia United States of America
  • Scana Regulated GA

    Smyrna, Georgia
    United States of America

Scana Regulated GA Shut off after making arrangement Smyrna, Georgia

*Consumer Comment: Huh?

Show customers why they should trust your business over your competitors...

After making a payment arrangement I was cut off anyway. This has happened before, but I caught the guy and had him call in and check it. This time the agent at customer service made no notes or entries. I was informed today that despite their error it would take one week to get it turned back on. If they are that short of manpower after making over 2 billion last year, that is a problem they need to deal with. They sure had the manpower to cut me off. This is the only company I can use for my heat and water, no other option provided in Georgia. Not surprising, the state legislature seems unconcerned with anyone who hasn't got deep pockets.
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#1 Consumer Comment



Natural gas in GA is unregulated.  There are several options depending on where you are in the state.  Just do a google search.  I get fliers from other companies all the time wanting me to switch.
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