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Report: #1322017

Complaint Review: SCBN - Internet

  • Submitted:
  • Updated:
  • Reported By: Wallace — Lenoir City Tennessee USA
  • Author Confirmed What's this?
  • Why?
  • SCBN Internet USA

SCBN SCBN Continues to sign up ineligible people and deny refunds Austin, Texas Internet

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Applied for precription drug assistance because cost of insulins has skyrocketed. I have insurance with BCBS in Te.  SCBN told me they could help beause after one script refill in Jan. I am in the 'donut hole'  SCBN portrays to get insulin direct from mfr and ship it to you for free...... except for their $50 initial fee and then a $50/ per month fee thereafter.  Well they got $100 of my $$ then called to tell me they could NOT help me beacuse Novo-Nordisk (insulin mfr) says I have insurance.  SCBN says they can't hel me and I'm out $100. No refunds after writing them a letter asking for same. Recent Communication below

On 8/11/2016 4:42 PM, Customer Care wrote:
August 11, 2016
Re: 
Mr & Mrs
SCBN sent the paperwork for your Levemir FlexPen and your NovoLog FlexPen (5x3ml) to the NovoNordisk Patient Assistance Program.  NovoNordisk denied your enrollment to their program due to your being insured by BCBS.
We have set your membership on a Hold status for your August 2016 dues so dues were drafted.  You are no longer eligible the $50.00 for your first month's dues for June 2016 nor for the the $50.00 administrative one time, non-refundable amount. There is no refund to be sent to you.
Kind regards,
SCBN Customer Care
cc:  scbn file
 

Thank you for the courteous reply.  I told SCBN that I was insured by BCBS in the beginning, it was part of the application. Why then did you allow my application, in the first place?  This seems like another attempt to make a profit from those least available to afford it.  I think the addage "if it appears to good to be true, it probably isn't" applies here. You can be sure I will NOT be recommending SCBN to anyone.  And I am out  $100 for the experience !

Please Cancel my 'membership' in your organization.

I intend to covey my concerns to the appropriate regulatory authority.

This report was posted on Ripoff Report on 08/11/2016 02:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/scbn/internet/scbn-scbn-continues-to-sign-up-ineligible-people-and-deny-refunds-austin-texas-internet-1322017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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