• Report: #571427
Complaint Review:

Scentura Creations:FOCUS, Inc., Curtis Sherard, Chakka Cooper

  • Submitted: Thu, February 18, 2010
  • Updated: Fri, February 19, 2010

  • Reported By: John — Dallas Texas United States of America
Scentura Creations:FOCUS, Inc., Curtis Sherard, Chakka Cooper
Westlake Corp. Center 1, 9119 Corporate Lake Dr. Tampa, Florida United States of America

Scentura Creations - FOCUS, Inc. - Curtis Sherard - Chakka Cooper Did not live up to their marketing agreement; cheated me out of $2600 Tampa, Florida

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I signed a contract with Focus Inc. on April 28, 2009 for the purposes of generating leads for me for my Reverse Mortgage business. They contracted to deliver leads at $100/lead starting approximately two weeks after receipt of the funds. Leads had to meet a certain criteria as specified in the contract (they had to be the homeowner, occupying the property, 62 years old minimum, clear title to the property, proceeds from the Reverse Mortgage had to come within $10,000 of paying off their current mortgage if they had one, home values were to be between $150K and $650k, correct contact information included with lead, etc.)The contract states that the term of the contract shall be two months following the first day of the start month. Since I understood that their advertising campaign would not start until approximately 2 weeks after I signed the contract, This made the start month June 1, 2009. Under terms of the contract, I expected to receive 35 qualified leads from the first $3500 by August 1, and from the second $3500 by October 1. In actuality, they never charged the second $3500. I began receiving leads on approximately June 8. They were slow coming in and I called and e-mailed my contacts at Focus expressing my concerns. I eventually received a total of 22 leads. The last one that I received was on September 8 and that was the first one received for several weeks. I returned 13 of the 22 received for credit because they did not meet the terms of the contract on one or more ways. I copied Focus Inc. on every return and my reason for return was never disputed. After having left several messages with my two contacts at Focus that went unanswered and having sent several e-mails which also went unanswered, I filed a disputed charge with my Credit Card Company on September 8.
In summary, I contracted for 70 qualified leads and paid for 35 leads in advance. Any non-qualified returned leads were to be credited as agreed to in the contract. I received a total of 9 qualified leads. They kept all of my money and no one in a position of authority there will communicate with me. I have been cheated out of $2600. I have recently seen evidence that they are continuing to attempt to sell this program. This company appears to have no integrity and no business ethics. They have despicable business practices and do not do what they tell you that they are going to do.  I don't want any more Mortgage Brokers to get cheated out of their money. 

This report was posted on Ripoff Report on 02/18/2010 01:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/scentura-creationsfocus-inc-curtis-sherard-chakka-cooper/tampa-florida-33634/scentura-creations-focus-inc-curtis-sherard-chakka-cooper-did-not-live-up-to-thei-571427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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