Report: #999010

Complaint Review:

  • Submitted: Fri, January 18, 2013
  • Updated: Fri, January 18, 2013
  • Reported By: TOBYSURE — Sidmouth uk Internet United Kingdom

    United States of America DVD's paid for Nov 2012 not delivered after 10 weeks. No response to my 12 emails. Refund wanted. Internet

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i ordered 2 dvd's from scootermoviesshop nov 5th 2012. the payment left my bank of america account on nov 7 and i received an email from scooters saying the dvd's would be sent, adding that they would take one to five weeks. by mid december i'd become concerned, as  these were supposed to be christmas gifts. i've emailed scootermoviesshop twelve times since then, initially asking when i could expect delivery and finally to reqest a refund, but have failed to elicit any response. I no longer require the DVDs from Scootermoviesshop because  i have purchased them elsewhere.
in my account on scooter's site it states that the order is 'pending completion', which according to his 'terms' means awaiting payment. The payment to scootermoviesshop appeared on my bank of america statement dated nov 5th 2012.
The matter is now awaiting resolution through the bank of america.
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This report was posted on Ripoff Report on 01/18/2013 06:17 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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