Complaint Review: ScooterSwapShop
ScooterSwapShop Lack of customer service, bad shipping habits and zero follow through Portland, OR Nationwide
was fun dealing with these asshats. anything that doesn't need to be shipped Properly seems to be ok.
Otherwise They ship like third graders. got a crank shipped twice in an oversized box. First one was hanging out of said box. Secon was still inside but has holes , again Obviously Inept .
When I made this known the first time i was told a new one would be out next day and he would cover shipping. It wasnt, instead they waited to get mine back and then shipped another....was never reimbursed. At that Point I was Done.
I was also told an intake i purchased was Junk and i could keep it as he would be taking it off the site . That Never Happed. In fact i trusted the refund would be there after 2 weeks and made a purchase on top of it over drafting my account and costing me another 30$. the Part was an intake that was price 35$ at Dynoscoot, they had it priced at 75$. [continued below]....
After air my discrepancies they sent their fan boys (the usual dudes) over to tlk s**t on my FB page . Same dudes Everytime. They also Got me banned from a local FB Group and said they would get me banned from all others i am in. Great Business Practice.... All over Info about a var THAT WAS TRUTHFUL . I was let back into the group because I was Right.
Was Never handled Properly in the end. I ate the crank and intake . I will NOT be Shopping there again.
one of the PM i received (below). ALL TALK . NO ACTION. By this time I WAS DONE. Was Obvious he was dragging feet and was all tlk.
hey randy, my apologies about the cage. Its not even supposed to be on my site. I had issues with them. Keep it, and i will send a full refund for the reeds. I had a few fail, so I dont trust them anymore, thats why I dont sell the manifolds. Im not sure how that cage slipped through the crack. And I was told your under the impression I sent the same crank? Id be an idiot to send the same crank to someone such as yourself with the tools to measure the crank. There are no new updated cranks, to be honest, the taiwan cranks are all way inferior to italian. if your looking for a real true crank, it has to be a stock stroke italian. Taiwan works like this. One day you buy the part, and its orange, the next week its white. They just buy whateverm use the 2ab rod and sell it as a 2ab. Send that crank back, I'll issue a full refund, cover your shipping, AND you can keep the reeds. Im all about honest business, and there is no way Im out to make a few bucks if it means ripping someone off
Seems like there was more but i have So Much to deal with i really dont care to remember. This was a purchase for Scooter parts. I just Wont make another purchase from them .
Sovereign Designs ~ Detroit ~ Michigan
This report was posted on Ripoff Report on 03/19/2017 02:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/scooterswapshop/nationwide/scooterswapshop-lack-of-customer-service-bad-shipping-habits-and-zero-follow-through-por-1362709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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