Report: #1284691

Complaint Review: SCORE SENSE

  • Submitted: Wed, February 03, 2016
  • Updated: Wed, February 03, 2016
  • Reported By: pam — LAKE HAVASU CIT Arizona USA
  • SCORE SENSE

    Internet
    USA

SCORE SENSE THEY ARE A IDENTITY ALERT PROTECTION. THEY HAVE BEEN CHARGING MY ACCOUNT FOR 10 MONTHS! I HAVE HAD AN EXTREME STOLEN IDENTITY FOR 5 MONTHS AND NEVER HEARD FROM THEM . THIS WAS AFTER THE DUDE ON THE PHONE WAS TELLING ME WHAT ALL THEY WERE DOING FOR ME . I YELLED AT HIM AND SAID SEIOUSLY IF YOU ARE WHO YOU SAY YOU ARE YOU COULD HAVE ALERTED ME AND I WOULD NOT BE IN THE MESS I AM IN NOW Internet

*UPDATE Employee: ScoreSense

Show customers why they should trust your business over your competitors...

THE FIRST TIME I SAW TAKEN OUT OF MY ACOUNT I CALLED AND ASKED WHAT IT WAS AND TOLD THEM TO STOP. THEY ASSURED ME IT WOULD BE. I FOOLISHLY BELIEVED THEM. NOW, GOING THROUGH MY BILLINGS AND CUTTING BACK I SEE THIS CHARGE AND CALL NOT EVen REMEmBERING SINCE IT HAS BEEN SO LONG AGO. hOWEVER, I DO REMEMBER CANCELLING. i am pretty frugal and do not spend money on these services.Today i called again after seeing this charge of 29.95. to find out its been for 10 months now.

i asked the friendly guy what type of service is this and he proceede to tell me how great it is and they alert me when there is any freud activity, identity alert. I interrrupted him and said "Are you serious? you are telling me if i have any identity theft going onyou would contact/alert me? well let me ask you , if you have been charging me for a service then where were you when my complete identity was stolen 5 months ago ? where were your so-called alerts when the person was opening up new accounts, buying a car, renting a condo, even going o the emergency room under my identity!!MB if i wouldnt be be going through this crisis if you were such a great service! Wha t a scam, a joke, and they should have legal action against them. infact i am seriously thinking about it right now i am so pissed. Because i doubt i will even get my money back from them for a service of non existance. please post and pursueto extreem.

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This report was posted on Ripoff Report on 02/03/2016 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/score-sense/internet/score-sense-they-are-a-identity-alert-protection-they-have-been-charging-my-account-for-1284691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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