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Report: #1130445

Complaint Review: Score sense - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Steve — Jacksonville Florida
  • Author Not Confirmed What's this?
  • Why?
  • Score sense Select State/Province USA

Score sense Billed me twice for "free" credit report

*Author of original report: I already called

*UPDATE Employee: ScoreSense

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I signed up for supposedly free credit report after paying $1.  Then I was charged twice $29.99 for a service I did not even use. I asked for refund and it was denied. I have been unemployed for over a year and cannot afford this!

Do not use this service u less you have $30 am month to waste.

This report was posted on Ripoff Report on 03/13/2014 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/score-sense/select-stateprovince/score-sense-billed-me-twice-for-free-credit-report-1130445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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0Employee/Owner

#2 Author of original report

I already called

AUTHOR: Steve - ()

POSTED: Wednesday, March 19, 2014

I already called and got a response that I would not get a refund.

 

are you telling me something has changed?

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

POSTED: Tuesday, March 18, 2014

Hi Steve,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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