Complaint Review: Scoresense - Internet
- Scoresense Internet USA
- Phone: 18552591783
- Web: www.scoresense.com
- Category: Credit Services
Scoresense refused to refund intial charge of 29.95 Dallas, Texas 75205 Dallas,
*Consumer Comment: Scoresense
*UPDATE Employee: ScoreSense
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I made an initial purchase of 1.00 for the trial period and didnt see the 7 day refund policy . They then charged my checking account 29.95 for a membership . I called requesting a refund , the lady I spoke to said she would put in a request , 2 days later I called to inquire about my refund only to be told by another employee the original request had not been sent . He assured me he would submit another request . Its been 2 days now and I have yet to hear anything from them requarding a refund. I realize I missed a time period but I feel their aggressive withdrawl of my funds are wrong . If this is how they make their money then hopefully they wont be in business much longer . I wont deal with them again and advise you reading this and considering them to make sure you read the fine print . They evidently need my money more than I do so they can keep it . they better have better SCORE(SENSE) than to charge my card now that I have recieved and email from them cancelling a "membership " . Beware Folks ...................................
This report was posted on Ripoff Report on 04/01/2014 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scoresense/internet/scoresense-refused-to-refund-intial-charge-of-2995-dallas-texas-75205-dallas-1135325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Scoresense
AUTHOR: hard worker - ()
SUBMITTED: Wednesday, April 02, 2014
Are you kidding me ? you want me to contact you ? all you need to do is refund my 29.95 ... i still have yet to file a complaint wit the BBB in Dallas ... you dont just take peoples money cause you can .. fyi i changed my card number today so i wont be as unlucky as other folks ..
#1 UPDATE Employee
ScoreSense
AUTHOR: ScoreSense - ()
SUBMITTED: Wednesday, April 02, 2014
Hi,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
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