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Report: #873655

Complaint Review: ScoreSense - Internet

  • Submitted:
  • Updated:
  • Reported By: Jean — San Antonio Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ScoreSense Internet United States of America

ScoreSense Scoresense states that they will provide credit scores for $1; no mention of additional fees, no mention of membership, Internet

*Consumer Suggestion: Here's part of their Terms of Use from the link at the bottom of the order form page....

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In preparing for an appointment with my attorney recently,  I needed information on my credit score. This occurred on either 11 or 12 April.  My adult daughter found Scoresense.com on the internet and read me the information from the ad which clearly stated "credit report available for only $1.00."  We obtained the information we needed and the $1.00 charge appeared on my bank statement.  Imagine my surprise when a week later, an additional charge of $29.95 appeared for the same service. 

My objection to the charges has to do with the hidden information and the false advertising for their services.  If your service costs $29.95, so be it.  I can either purchase it or not as I see fit.  Don't scam me with a come on ad of $1.00 for the service and then enroll me in some service I didn't ask for, don't want and cannot afford.  Don't hide your fees and membership information in the fine print! 

These behaviors reek of "scam" and bad business practices and must not be tolerated simply because we have the internet available.  I want my money back and I want to see these kinds of scams shut down.  If you can't sell your service/product for what it costs, then pack up and go home! These behaviors do not occur with legitimate businesses and must not be tolerated on the internet.  I have to wonder what has happened to integrity in this present generation....

This report was posted on Ripoff Report on 04/25/2012 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scoresense/internet/scoresense-scoresense-states-that-they-will-provide-credit-scores-for-1-no-mention-of-a-873655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Here's part of their Terms of Use from the link at the bottom of the order form page....

AUTHOR: Ken - (USA)

POSTED: Wednesday, April 25, 2012
8. In order to use the Sites and the Services, You must provide the following information:You must provide valid debit or credit card payment information at time of enrollment in Subscription Services, or at the time of purchase of Transactional Services. We will verify your debit or credit card information before processing your order, including performing an authorization in an amount up to the stated monthly membership fee for all Subscription Services, and/or all fees associated with the purchase of Transaction Services. The authorization amount may count against your debit or credit limit. For Subscription Services which include a free-trial period, if you do not cancel your free trial within the free trial period, you will be charged at the monthly rate in effect at that time for the Subscription Services for which you enrolled. Your debit or credit card (including, if applicable, as automatically updated by your card provider following expiration or change in account number) will continue to be charged each month at the applicable monthly rate unless and until you cancel the Subscription Services. IF THE SERVICES YOU CHOOSE INCLUDE A FREE-TRIAL PERIOD, YOUR FREE TRIAL PERIOD IS MEASURED IN 24-HOUR DAYS. FOR EXAMPLE, IF YOU SIGN UP FOR A 7-DAY FREE TRIAL PERIOD AT 10:00 A.M. ON MARCH 1, 2010, YOUR FREE TRIAL PERIOD WILL EXPIRE AT 9:59 A.M. ON MARCH 8, 2010.You may be required to provide your social security number and other personal information, such as previous addresses, employment, and other names, so that your identity can be verified in order to use some Services.You must provide true, accurate and complete information about yourself as prompted by the applicable form(s) for the Services and, for Subscription Services, to promptly update your information if and when it changes. If you provide any information that is untrue, inaccurate, or incomplete, or we have reason to believe that such information is untrue, inaccurate, or incomplete, we reserve the right to terminate your subscription or void your transaction.

9. Important Information regarding your authorization to charge your credit or debit cardBY SUBMITTING YOUR ORDER, YOU AUTHORIZE US TO CHARGE YOUR CREDIT CARD OR DEBIT YOUR BANK ACCOUNT THE STATED ENROLLMENT OR TRANSACTION AMOUNT AND/OR PROCESSING FEES AND FOR SUBSCRIPTION SERVICES ONLY, THE STATED AMOUNT PER MONTH AFTER YOUR FREE TRIAL HAS EXPIRED. Your enrollment in Subscription Services will continue month-to-month unless and until you cancel or we terminate your enrollment. If you purchase additional Services, they will be billed to the debit or credit card provided to us during enrollment.

This is pretty much SOP for companies ofering a low cost trial period...it''s not a scam, but you do have to use caution before signing up.
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