Complaint Review: SCORESENSE - Select State/Province
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- Author Not Confirmed
- SCORESENSE Select State/Province USA
- Phone: 800-679-6327
- Web: https://members1.scoresense.com/das...
- Category: Credit Reporting Agencies
SCORESENSE RIPOFF DALLAS TX
*UPDATE Employee: ScoreSense
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I just attempted to cancel a ScoreSense acct. I was told that my account was charged an hour ago, but she was not allowed to reverse the charge so I was free to use the account through the month of September. Annnnd, if I considered keeping it, I qualified for the $12.95/month rate. I said no, so she offered a lower rate for $5.95. I replied that I wanted neither and to cancel the account because of the recent billing (one hour ago?!?!)
She stated that she would submit it to the business department for review but I had a 50/50 chance of it being approved for a full refund. I then requested that if it was refused, then I wanted the lowest rate for the “required month.” She stated that she could not do this at this time, and I would have to call back after I received the final email from the business department. BS
This report was posted on Ripoff Report on 09/06/2013 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/scoresense/select-stateprovince/scoresense-ripoff-dallas-tx-1082386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
ScoreSense
AUTHOR: ScoreSense - ()
SUBMITTED: Monday, September 09, 2013
Hi,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
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